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E-Commerce Coordinator

Job in New York, New York County, New York, 10261, USA
Listing for: Senbird Tea LLC.
Full Time position
Listed on 2026-02-19
Job specializations:
  • Marketing / Advertising / PR
    Ecommerce, Digital Marketing
Salary/Wage Range or Industry Benchmark: 43000 - 53000 USD Yearly USD 43000.00 53000.00 YEAR
Job Description & How to Apply Below
Location: New York

Position Type: Full-time hourly – 32 hours per week over 4 days

Compensation: $26–$32 per hour (DOE), equivalent to approximately $43k–$53k annually based on a 32-hour workweek

Location: Queens, NYC (in-person preferred for team collaboration)

A note on the role: We are looking for a dedicated and ambitious individual to join us in this full-time position to grow within our team. We are excited to invest in someone eager to grow with us long-term.

Are You the Reliable Executor Who Can Own Product Launches to Help Drive Sales with Precision?

At Senbird Tea, our connection to thousands of customers begins with authentic storytelling, thoughtful product presentation, and a seamless online experience that turns tea lovers into loyal fans. We are not just looking for someone to upload products; we are searching for a capable E-commerce Coordinator who excels at owning the full product launch process—from coordinating assets to final site delivery—while ensuring every detail is accurate and polished so our Japanese tea story shines and our launches succeed without costly errors.

This role combines strong project coordination with hands‑on execution across our e‑commerce channels. You’ll own the end‑to‑end workflow for new product launches, build and optimize listings, organize collections to drive visibility and sales, maintain our product database, and implement careful quality checks to prevent mistakes that could impact revenue or customer trust. Where others see scattered tasks, you see opportunities to deliver flawless product experiences online—ensuring every new tea arrives beautifully presented and ready to sell.

About Senbird

Senbird Tea is an Asian American family‑owned Japanese tea company dedicated to bringing you the finest teas from family farms in Japan. Rooted in wellness, sustainability, and quality, our curated collection of teas, premium gift sets, and handcrafted teaware has been recognized by Forbes, Food & Wine, Buzz Feed, and Sustainable Jungle. With over 15,000+ five‑star reviews on Amazon, we take pride in delivering an exceptional tea experience that nurtures a healthy mind, body, and spirit.

Join us in celebrating the rich traditions of Japanese tea—one cup at a time.

Who We’re Looking For

We are seeking a dependable rising talent who embodies our values of collaboration, curiosity, and care. You'll know you're the right person for this role if:

  • You take full ownership of product launches and treat every detail—file formats, label accuracy, pricing, images—with the seriousness it deserves.
  • You are relentlessly proactive—you anticipate next steps, manage timelines tightly, and prevent bottlenecks before they happen.
  • You have a proven track record of delivering error‑free launches and know how to build checks that protect against costly mistakes.
  • You communicate clearly and keep cross‑functional partners (marketing, design, operations) aligned and informed.
  • You find deep satisfaction in seeing new products go live smoothly, perform well, and delight customers.
  • You have a passion for tea, Japanese culture, and DTC e‑commerce storytelling.
  • What You’ll Do

    As an E‑commerce Coordinator, you will:

  • Project manage new product launches end‑to‑end:
    Coordinate with marketing (photos and copy), design (labels and visuals), and operations (inventory confirmation) to ensure all assets arrive on time and in the correct format.
  • Build and optimize product listings on our Shopify site:
    Write or refine descriptions, upload high‑quality images, set accurate pricing/variants, and apply SEO‑friendly details for maximum discoverability.
  • Organize and optimize collections:
    Strategically place products in collections, seasonal pages, and featured spots to increase visibility, traffic, and sales.
  • Maintain and update the product database:
    Ensure all backend data (stock levels, tags, metafields, attributes) is accurate and up‑to‑date for smooth operations and reliable reporting.
  • Perform thorough quality checks:
    Review labels, copy, images, pricing, and file formats to prevent typos, formatting issues, or upload errors that could lead to lost revenue or rework.
  • Support ongoing site merchandising:
    Execute updates for…
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