Director, PR & Communications , NY

Gloss Genius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on Gloss Genius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, Gloss Genius is the ideal combination of a fintech, SMB software, and consumer company all in one.

We're looking for a Director of PR & Communications who can craft and amplify the Gloss Genius story across every audience that matters - investors, employees, customers, and the broader market. This role is for a natural storyteller who sees the connections between different narratives and knows how to make them resonate with distinct stakeholders while building toward a unified brand vision.

You'll own our external communications strategy and execution, translating our product innovation and market momentum into compelling narratives that demonstrate Gloss Genius’ category leadership.

You will report to the Chief Business Officer. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

• Craft compelling narratives and communications strategies that serve investor, employee, and customer audiences simultaneously
• Connect dots between our founding story, product vision, and market opportunity in ways that feel authentic and differentiated
• Build and execute media strategies and programs that earn coverage in top-tier business, tech, and industry publications
• Cultivate relationships with journalists and secure strategic placements that advance our positioning
• Partner with founders and executive leadership on thought leadership content, speaking opportunities, and public positioning across owned and earned properties
• Draft and refine executive content including Linked In posts, blog announcements, keynote talking points, and media interviews

• 8-10+ years in communications, with time at a top-tier PR agency and running in-house communications programs
• Proven track record crafting narratives for fast-growing tech companies and brands loved by customers
• Experience managing integrated communications across investor announcements, employer brand, and customer marketing
• Portfolio demonstrating earned media placements in business and tech publications
• Exceptional storytelling: you can take complex ideas and make them compelling for any audience
• Strategic thinking:
  You see how individual communications efforts ladder up to broader positioning goals
• Execution excellence:
  You balance strategic thinking with hands-on execution and attention to detail
• Excited by a fast-paced environment and moving quickly to disrupt the status quo
• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York is between $200,000-$250,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in Gloss Genius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

Agency Submissions

If a resume or applicant is submitted to Gloss Genius by a third party without a signed search agreement in place, it will become the property of Gloss Genius and no fee will be paid, irrespective of whether the candidate is hired.

Gloss Genius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.