Senior Product Manager, Bookings

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive.

But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around.

In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

At Zocdoc, we’re building the best experience for millions of patients to find and book care with ease. As a Senior Product Manager on the Growth team, you’ll play a key role in accelerating Zocdoc’s mission to give power to the patient. You’ll drive how patients discover Zocdoc through the channels that matter most and turn those moments of intent into meaningful healthcare action.

This is a high-impact role focused on scaling user acquisition, optimizing conversion, and unlocking new growth levers across the marketplace. You’ll partner closely with Engineering, Marketing, and Design to build and iterate on experiences that connect more patients to care.

• Motivated by building scalable, high-performance booking engines that deliver measurable impact
• Fluent in both product thinking and marketplace dynamics, and thrive at the intersection of growth and product strategy
• Excited by testing, learning, and iterating quickly to drive results
• Equally comfortable partnering with engineers and marketers to drive outcomes
• A pragmatic problem-solver who thrives in ambiguity and moves fast with clarity
• Serious about your work, but not about yourself

• Defining and executing product strategies that increase patient acquisition and conversion
• Running experiments to test new value propositions, landing pages, and funnel optimizations
• Partnering with Marketing to launch SEO and paid growth initiatives using CMS tools
• Scoping integrations with third-party partners to enable off-platform bookings
• Analyzing booking flow performance and developing strategies to reduce drop-off
• Collaborating with Design and Engineering to launch and optimize booking APIs and app funnel UX

• A track record of shipping impactful, user-centric booking or checkout features that drive measurable business outcomes
• Experience with marketplace dynamics and the levers that drive both sides of the ecosystem
• Comfort managing technical tradeoffs and collaborating closely with engineers
• Passion for performance-driven UX and scalable product infrastructure
• Strong analytical skills and the ability to turn data into clear product priorities and decisions

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter benefits
• 401(k) with employer-funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and Zoc Clubs to promote shared community and belonging
• Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market…