Director Performance Marketing

Position: Director - Growth & Performance Marketing
Location: Hyde Park

The anticipated hiring range for this position is $100,000 to $125,000. Hiring offers will be determined based on the final candidate's qualifications and experience. The recruiter can share more information about what the anticipated hiring salary would be based upon your specific qualifications during the selection process.

The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more!

As the benefits package at the CIA results in a significant value above the base hiring salary for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.

POSITION SUMMARY

The Director of Growth & Performance Marketing is a data-driven leader responsible for driving revenue growth across the college's core business lines: professional studies, corporate learning and development programs, consumer experiences and admissions marketing for graduate programs and undergraduate non-traditional students. This role oversees the strategy, execution, and optimization of paid and owned performance marketing channels-including SEM, paid media, email, and social media, to deliver measurable enrollment, engagement, and revenue outcomes.

The Director partners closely with Admissions Marketing, Continuing & Professional Education, thought leadership conferences, and Consumer Programs to align marketing investments with business goals, ensuring effective full-funnel performance from awareness through conversion, leveraging data and technology, and managing agency partnerships. This leader will also be a key player in defining future customer relationship management strategies and capabilities to drive more efficient top of funnel lead generation strategies for the college as well as ongoing life cycle management across the Institute.

ESSENTIAL RESPONSIBILITIES

* Develop and implement a comprehensive performance marketing strategy across all business lines.

* Align marketing activities with enrollment goals, revenue targets, and institutional priorities.

* Collaborate with academic, admissions, enrollment, and event teams to ensure marketing supports business outcomes.

* Oversee channel mix strategy, budget allocation, and forecasting for ROI.

* Work with in-house and agency teams to lead paid search, social, display, programmatic, and affiliate campaigns to acquire and convert audiences.

* Build segmentation, automation, and nurture journeys tailored to prospective students, adult learners, event attendees, and consumers.

* Manage paid and organic social campaigns (Linked In, Instagram, Tik Tok, Meta, You Tube, X) to drive leads and engagement.

* Work with internal SEO team to optimize organic visibility and SEM campaigns to capture high-intent demand.

* Lead A/B and multivariate testing on creative, messaging, and landing pages.

* Drive registrations and sponsorship leads through targeted digital, email, and social campaigns.

* Generate and nurture leads for early to mid-career professionals; optimize inquiry-to-enrollment funnels.

* Support long-term enrollment cycles by highlighting career outcomes and stackability; manage remarketing and CRM-driven nurture campaigns.

* Drive attendance and sales for cultural, hospitality, and lifestyle offerings; execute geo-targeted campaigns and loyalty marketing.

* Create digital campaigns for find and convert students not coming straight from high school, including career changers, career advancers, etc.

* Define and lead the company's lifecycle marketing strategy to drive engagement, retention, and customer lifetime value.

* Map and continuously optimize the customer journey across audience segments, channels, and touchpoints

* Define KPIs across business lines: registrations, applications, enrollments, revenue, LTV, and retention.

* Build dashboards and implement attribution models to measure performance.

* Provide actionable insights and optimization recommendations to senior leadership.

* Manage external agencies for paid media, creative, and digital execution.

* Negotiate contracts, oversee performance, and ensure accountability to KPIs.

* Oversee martech and analytics vendors to ensure effective use of CRM and marketing automation systems.

* Any and all other duties as assigned.

REQUIRED QUALIFCATIONS

Education:

* Bachelor's degree or a minimum of 20 years of leadership experience in digital and performance marketing, preferably in higher education, professional education, and/or consumer-driven sectors in lieu of Bachelor's degree.

Experience:

* Minimum of 10 years in digital and performance marketing leadership, preferably in higher education, professional education, and/or consumer-driven sectors.

PREFERRED QUALIFICATIONS

* Experience in managing and optimizing lifecycle programs, CRM…