Account Supervisor

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave® Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company –powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

We’re seeking a highly motivated and nimble Account Supervisor to manage and oversee the day-to-day execution for a leading client. These clients are committed to evolving their digital experiences, brand presence, and consumer engagement strategies to meet the ever-changing consumer healthcare and beauty marketing landscape
. It’s an exciting opportunity to foster true partnership with clients who are eager to innovate and connect with consumers effectively.

As an Account Supervisor, you will be a primary day-to-day contact for this business, responsible for ensuring agency projects are delivered efficiently and effectively to meet the client’s marketing, digital shelf, brand communication, and campaign needs. You’ll have a pulse on the client work and the agency team, continuously finding ways to elevate the quality of our deliverables. You’ll be eager to bring people together while mentoring junior team members (if applicable) and play a key role in identifying new ways to make our work with our team and clients more seamless.

• Client | Serve as a primary day-to-day contact for clients, building strong relationships and demonstrating a deep understanding of their business, the CPG/beauty industry, consumer behavior
  , competition, and what customers are looking for in best-in-class digital experiences and product communication. Help guide them efficiently and effectively through agency processes for product launches, campaign executions, and brand initiatives. Be indispensable by reliably answering requests quickly and thoroughly, and proactively over-delivering at every opportunity.
• Team | Collaborate effectively with cross-functional agency teams (e.g., creative, strategy, media, production, analytics) across departments, disciplines, and offices, forging partnerships to ensure seamless project delivery for integrated campaigns. Provide guidance and support to junior account team members, fostering their development.
• Process | Manage and flawlessly execute agency projects from earliest concept stage (e.g., brief development for new product launches, digital campaigns) to deployment and retrospectives. Partner with the planning team to analyze existing business and consumer data and translate into impactful messaging, brand positioning, and new opportunities. Foster the relationship between the client and the agency by actively listening to client needs and proactively contributing to an environment of trust and respect.
  
  Oversee project timelines, budgets, and deliverables, ensuring adherence to scope and quality standards.

• A builder | Entrepreneurial attitude coupled with a strong business acumen. Ability and appetite to bring people together.…