Senior Account Manager, Luxury Experiential & Partnerships

Senior Account Manager, Luxury Experiential & Partnerships

Posting

Start Date:

12/06/2026;
Brand:
Black Flower Agency;
Country/Region:
United States;

Work Location:

New-York;
Workplace Type:
Hybrid;
Contract type:
Permanent;
Job Function:
Project Management.

We are a global engagement marketing agency that creates human‑centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not‑for‑profit organisations solve their key people challenges through our core expertise:
Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Black Flower Agency, a NYC‑based experiential marketing and events agency and a key United States business unit of global company MCI Group, is seeking a Senior Account Manager, Luxury Experiential & Partnerships to support the development and execution of strategic experiential and partnership programming for a global luxury client.

This role will play a critical part in delivering best‑in‑class loyalty and customer engagement experiences designed for ultra‑premium members through exclusive access, curated partnerships, and elevated hospitality programs across sports, entertainment, culture, fashion, culinary, wellness, and travel. Working closely with senior agency leadership, the Senior Account Manager will help drive program strategy while leading day‑to‑day client management, partner relationships, and activation execution.

This position offers the opportunity to help shape and evolve a premier luxury loyalty platform that creates meaningful emotional connections between a global brand and its most valued customers, while contributing to the continued growth and innovation of Black Flower Agency's experiential and partnership offerings.

$100,000‑115,000 annually, based on relevant experience and skills.

• Manage day‑to‑day client relations and programming for a global luxury client, serving as a trusted resource for clients by proactively identifying solutions and maintaining exceptional attention to detail.
• Manage planning and execution of premium experiential programming and VIP hospitality events designed for affluent and high‑net‑worth audiences.
• Concept and curate exclusive experiences from intimate to broad scale across sports, entertainment, fashion, culinary, arts, travel, and cultural verticals.
• Develop annual experiential roadmaps and program strategies aligned with client objectives and customer preferences.
• Source, evaluate, negotiate, and manage strategic partnerships that support experiential programming objectives.
• Leverage existing industry relationships while continuously expanding a network of strategic partners.
• Evaluate emerging trends, cultural moments, and partnership opportunities that can create competitive differentiation for clients.
• Coordinate partnership deliverables and activation requirements across multiple stakeholders.
• Ensure seamless communication between clients, agency teams, and external partners.
• Participate and lead weekly client meetings, presentations, planning sessions, and program reviews.
• Oversee the planning and execution of high‑touch hospitality programs and VIP experiences with team responsibilities including but not limited to: research, event logistics, proposal development, venue and vendor sourcing, brand creative, collateral development, F&B menu development, marketing submissions, ticketing management, project timelines, production schedules, and budget development, tracking, and reconciliation.
• Work closely with account, production, creative, operations, and leadership teams to ensure successful program delivery.
• Coordinate logistics across multiple activations, ensuring all deliverables are executed on time and within budget.
• Lead event teams during live activations, maintaining exceptional service standards and problem‑solving in real time.
• Manage guest communications before, during, and after…