Associate, Client Service

Job Title

Associate, Client Service, Media

New York (Hybrid)

Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.

The Associate is responsible for servicing media clients through the development of quality work, efficient delivery and developing strong relationships. In this role, they will build their skills and expertise as a research partner to our clients advising on strategy for digital and multi‑platform media campaigns. This person will have strong communication and organizational skills, attention to detail and interest in what makes advertising great on various media platforms.

• Execute advertising campaign effectiveness research studies for some of Kantar’s top brand, agency and media platform clients.
• Utilize various tools and partners to complete studies from start to finish.
• Lead kick‑off calls, study setup, survey design, data analysis, report writing and presentation of results.
• Manage project timelines and quality, collaborating with client teams and across departments.
• Lead meetings to scope and kick off new projects and present data results to clients and their ad agencies.
• Develop actionable media and creative recommendations for future ad campaigns based on measurement results.
• Perform quality checks to ensure project accuracy and address issues proactively.
• Continuously seek to improve skills through training and team support.
• Build understanding of media capabilities and analytic methods.
• Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.

• Bachelor’s degree in market research, marketing or related social science and analytics disciplines.
• 1+ years of professional market research experience preferred with exposure to quantitative methodologies.
• 1+ years of client‑facing experience and a track record of success in client interactions.
• Basic understanding of digital advertising principles and practices.
• Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines. Prior project management experience preferred.
• Proficient computer skills in Microsoft Office and Google Suite tools, and ability to master other needed business tools (e.g., data management / cross‑tab and other proprietary tools).
• Strong detail‑orientation with ability to manage multiple work streams and collaborate cross‑functionally.
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem‑solving.
• Natural curiosity, a can‑do attitude, drive and ability to take initiative.

• Medical plans with comprehensive, affordable coverage for a range of health services.
• Health Savings Account/FSA.
• Dental, Vision and benefits to cover unique healthcare needs.
• Wellness Program.
• 401(k) with match.
• Unlimited PTO.

The salary range for this role in New York is $64,300 - $85,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.