Head of Storytelling & Content

Role Overview

We are seeking an experienced and strategic Head of Storytelling and Content to ideate, develop, and execute integrated, multi-channel narrative strategies that elevate TCS’s brand, thought leadership, and market positioning across North America.

This role leads the creation of high-impact storytelling across online, social, video, and internal platforms, working closely with communications, marketing, and business stakeholders to translate complex ideas into compelling, results-driven narrative campaigns.

The ideal candidate brings 10-15+ years’ experience in content strategy, editorial leadership, and digital marketing within a global, matrixed organization.

• Lead the development and execution of integrated storytelling and content strategies aligned with organizational priorities and market trends
• Develop and manage compelling narratives, themes, and messaging frameworks to support campaigns, reports, and strategic initiatives
• Oversee the creation and delivery of multi-channel content, including digital, social, video, podcast, and research-driven assets
• Partner with senior executives and business leaders to shape and amplify thought leadership platforms and external messaging
• Translate complex business and technology concepts into clear, engaging, and audience‑centric content
• Ensure consistency, quality, and alignment of messaging across all external and internal communications channels and content outputs
• Develop and implement communications strategies for key events, including narrative development, content creation, and media amplification
• Identify and leverage opportunities to elevate campaigns, partnerships, and announcements into broader thought leadership initiatives
• Establish and monitor content performance metrics, utilizing insights and analytics to drive continuous improvement and optimization
• Collaborate cross-functionally with internal stakeholders and external partners to deliver integrated communications programs and initiatives
• Effectively manage a team of writers and content developers to consistently meet deadlines

• 10-15+ years of experience in corporate communications, content strategy, or journalism
• Proven experience leading multi‑channel content programs, including digital, social, and thought leadership platforms
• Demonstrated experience working with senior executives on messaging, storytelling, and thought leadership development
• Experience developing and executing integrated communications strategies for campaigns and large‑scale events
• Background in B2B marketing, technology, or professional services environments
• Experience in research‑driven storytelling (e.g., reports, insights, or analyst‑style content)
• Experience working with agencies, external partners, and cross‑functional global teams
• Familiarity with emerging technology topics such as AI, digital transformation, and enterprise innovation
• Experience supporting crisis communications or high‑visibility corporate initiatives
• Strategic thinking and creative writing ability
• Ability to manage multiple priorities

• Bachelor of Computer Science

• Discretionary Annual Incentive
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support:
  Maternal & Parental Leaves
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

New York, NY

$166,600-$225,400 a year