Marketing Associate, Engagement and Outreach

Marketing Associate, Engagement and Outreach

About the Role:

We are seeking a teammate to support our marketing department with a key focus on engagement,outreach, direct response marketing,and customer experience. The Marketing Associate, Engagement and Outreach will play a key role in conceptualizing, creating, and implementing our ongoing public communications strategies. The successful candidate will be a self-starter who will largely own these efforts, leveraging our multi-platform marketing capabilities to grow the business.

A natural people-person, the candidate will instinctively develop ways to deepen relationships with our existing audiences and to reach out to new ones. An ideal teammate will have previous related experience and an interest in stand-up comedy.

Future Days Entertainment is the fast-growing, multifaceted entertainment organization behind New York Comedy Club, Forza Management, Pinch Records, and Stand Up Tix. Our marketing and communications efforts focus on increasing ticket sales, boosting food and beverage revenue, and supporting growth across all our business ventures.

• Reporting to the Director of Marketing; implement initiatives including group and event sales, direct response marketing, social media advertising, email marketing, customer experience/satisfaction, and media relations
• Act as primary contact for groups and private events from initial outreach to contract negotiations, ensuring a great experience and building relationships over time
• Oversee design and regular updates for in-house digital and print collateral and signage including flyers, calendars, posters, and the marquee
• Implement strategies for maintenance of high ratings on venue review sites, respond to inquiries, and incentivize surveys and reviews from ticket buyers
• Lead media relations efforts on behalf of the company and our managed clients by writing press releases, creating and maintaining media lists, pitching features, and coordinating interviews and photo ops
• Work with colleagues to maintain up-to-date pricing and content on internal and external ticketing platforms
• Build relationships within the local community of businesses, coordinate cross-promotions, and maintain contact with hotel concierges and other local business leaders
• Oversee implementation of our VIP and audience loyalty programs and serve as primary contact for internal and external stakeholders
• Work with marketing colleagues to develop omnichannel outreach to ticket-buyers, including email, SMS, and paid and organic social advertising.
• Special projects and other duties as assigned

• 1-2 years of relevant marketing experience;
  New York live entertainment or arts and culture space preferred
• Strong interpersonal and written communication skills
• Ability to multitask, prioritize, and be flexible in a fast-paced, deadline-oriented environment
• Highly organized with a demonstrated ability to maintain relationships over time with a variety of internal stakeholders and external contacts
• Knowledge and enthusiasm for building systems and learning from colleagues
• Exceptional workflow and project management skills
• Group and event sales experience a plus
• Media relations experience a plus
• Graphic design and copywriting, editing, and proofreading experience a plus
• Systems and software: MS Office, Asana, Adobe, Canva, Mailchimp, Claude, Hootsuite, Meta Ad Manager, Slack, and online ticketing

• Full-time position
• Annual salary $50,000–$66,300, commensurate with experience
• Primarily in-person in Long Island City, Queens (first subway stop from Manhattan); 4 days in-person, 1 day remote
• Core weekday hours are 10 AM–6 PM, with flexibility for evening and weekend events as business needs require
• Comprehensive benefits package including health insurance, paid time off, holiday pay, and annual merit bonuses

We are committed to fostering a diverse and inclusive workplace and strongly encourage candidates who would enrich the diversity of our team to apply.