Communications & Marketing Manager , NY

Communications & Marketing Manager job at Children’s Museum of Manhattan. New York, NY.

The Children’s Museum of Manhattan (CMOM) is entering a transformational moment. Over the next several years, CMOM will grow awareness and deepen community connection at its current home while building momentum toward the opening of a landmark new museum on 96th Street. This role offers a rare opportunity to join a small, high-impact team shaping both the present and future of one of New York’s most beloved cultural institutions.

Why Join CMOM? This role offers the chance to make a direct and lasting impact at one of NYC’s most meaningful cultural institutions. You will help shape the museum’s public narrative now, while playing a central role in building momentum and visibility for CMOM’s future flagship home on 96th Street. If you thrive in a mission-driven, creative, collaborative environment—and want to do meaningful work that reaches families across New York City—this position is for you.

We are seeking a dynamic Communications Manager who is ready to roll up their sleeves and get things done. This role is ideal for someone who thrives as a doer—who is highly organized and excels at writing, conducting press outreach, building media relationships, and ensuring that day-to-day marketing and communications plans are implemented and executed with excellence.

The Communications & Marketing Manager will partner closely with the Director of Strategic Communications, Brand & Marketing, to translate high-level strategy into action. Together, the team will balance two critical goals:

• Strengthening awareness and loyalty at CMOM’s current home, where marketing and communications have not historically had this level of focus.
• Laying the foundation for CMOM’s future home, building media relationships, visibility, and a community of supporters from traditional media and social media for the new museum.

• Write and edit compelling copy for press, web, email, and social media.
• Support press and PR efforts, including drafting materials, outreach, tracking coverage, and coordinating with external partners.
• Build relationships with traditional and digital media sources.
• Manage and monitor various communication calendars and timelines to ensure deadlines and milestones are met.
• Develop marketing collateral content (rack cards, signage, promotional assets) with design and vendor partners.
• Manage CMOM’s website content updates, email campaigns, and social media channels; develop and maintain content calendars.
• Track and report on marketing performance metrics; recommend optimizations to improve reach, engagement, and conversion.
• Collaborate with Visitor Services, Programming, and Development to ensure cohesive messaging and experience.
• Assist with special projects, including brand rollout, capital campaign communications, and digital initiatives.

• 3–5 years in communications or marketing, preferably in nonprofits or cultural institutions.
• Strong writing and editing skills with the ability to adapt voice for different audiences.
• Communications background, pitching, and relationships in press and media are a huge plus.
• Familiarity with Meltwater (or other PR related platform), Mail Chimp (or other email-related platform), Word Press, and social media scheduling platforms.
• Experience managing social media and email campaigns; familiarity with scheduling and analytics tools.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• A proactive “doer” who thrives in a fast-paced environment and is eager to contribute ideas and execute them.
• Collaborative spirit, with the ability to work effectively across teams and with external partners.
• Experience in basic video editing, photography for social media a plus.
• An interest in early childhood learning and cultural engagement is beneficial.

Salary $75,000–$85,000 annually, Hybrid role.

Benefits: Our company offers a comprehensive benefits package…