Manager, Commerce - Search; CPG Client

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide.

We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.

• Plan, create, optimize, and measure retailer paid activation activities for clients on eRetailer sites and networks including Amazon, Walmart, Instacart, Kroger, Criteo, Citrus Ads, and others.
• Partner with internal and client teams to provide best in class connected commerce capabilities (retail media, shopper marketing, operations, content, analytics, etc.).
• Manage campaigns to meet and exceed a wide range of specified performance goals such as advertising efficiency, profitability, growth, new product launches, and more.
• Ensure client budgets are properly paced, met, and not exceeded.
• Remain at the forefront of the retail media industry, helping to define best practices, identify new opportunities, and actively contribute to our body of knowledge and expertise across the company.
• Help guide development of retailer paid search services and drive growth of this practice, partnering with business development and account teams to pitch and win new business.
• Support various teams with proactive thought leadership and content to help internal training and capability development.
• Manage and mentor several junior staff members in addition to other responsibilities.

• Minimum qualifications and skills required:
• At least 3-5 years of retail paid experience in Walmart Connect Search Ads, Criteo, Instacart, multiple retail search platforms ideal.
• Demonstrable expertise across all aspects of retailer paid with the ability to set up and run campaigns with little supervision.
• Skilled at planning and managing enterprise level client engagements and budgets.
• Experience with at least one or more tech providers such as Pacvue, Skai, etc.
• Proven track record of flawless execution, driving growth, client retention, and exceeding various stakeholder expectations.
• Ability to engage with clients in, for example, campaign strategy setting discussions, weekly performance calls, campaign reviews, etc.
• Clear and concise communicator with the ability to create and present compelling performance narratives across a wide set of data.
• Deep understanding of retail readiness as well as additional paid and organic drivers of success (operations, promotions, content, programmatic, off-platform media, etc.)
• Ability to write a campaign strategy document and a campaign review document.
• The ideal candidate can operate at a very high level as an individual contributor yet is on the cusp of leading a team. Team leadership is a near term growth opportunity for this role.
• Able to work in an agile environment. Able and comfortable dealing with ambiguity to make decisions and take action for the betterment of our clients.
• Team player. Curious. Ambitious.
• Individual must also maintain an extreme level of confidentiality in dealing with all information that flows through the office.

This is the pay range ($50,000-$95,000) the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.