Account Director, Financial Client

Who We Are

At Amsive, we’re more than just a performance marketing agency; we’re a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We’re passionate about tackling challenges, learning from one another, and driving results. We empower our team members with the tools they need to succeed and trust them to lead the way.

With decades of expertise and a commitment to integrated solutions, we don’t meet the industry standard – we set it.

• We regret to inform you that currently, Amsive does not provide sponsorship opportunities. This is a hybrid position, with 1–2 days in the office. Our office is located in the Flatiron District in New York, NY.

We’re looking for an Account Director who has a passion for omnichannel marketing, a propensity to solve complex business challenges, exceptional attention to detail, and strong leadership skills. The candidate should be a self‑motivated leader who can manage multiple priorities while providing proactive client communication, leading cross‑functional teams, and delivering measurable business results.

This senior‑level role will be a leading member of our Client Services team and collaborate with internal Customer Intelligence, Creative, SEO, Paid Media, Direct Mail, Email, and Analytics teams. The primary function of the Account Director is to serve as the strategic lead across all agency channels, driving client success through proactive communication, marketing strategy, KPI achievement, and profitable account growth.

The Account Director will independently manage the most complex accounts at Amsive with limited need for hands‑on supervision, overseeing program execution and being accountable for overall account health, client retention, financial performance, and long‑term account growth.

The Account Director will assist in onboarding new clients, manage their existing portfolio, develop strategic growth opportunities, and collaborate with internal teams. They should have a deep understanding of the omnichannel marketing landscape and Amsive’s full suite of services to identify opportunities and deliver strategic recommendations.

This role also provides leadership through direct management of junior Client Services team members while mentoring cross‑functional teams to ensure exceptional client service and delivery.

• Build empathetic personal relationships with clients and engage in understanding their marketing and business challenges, creating sound marketing program solutions.
• Lead and direct cross‑functional teams in building, developing, and delivering omnichannel marketing programs to achieve client objectives and business outcomes.
• Leverage strong data‑driven experience to interpret data and analytics, helping to craft the narrative that illustrates the impact of our programs on the client’s business.
• Serve as the primary day‑to‑day strategic client lead, driving overall client satisfaction, long‑term partnership growth, and proactive account leadership.
• Become proficient in company‑designated tools for success in project and account management.
• Create and proactively manage internal timelines for projects and programs through proactive communication.
• Accurately track time and resource utilization within Amsive’s project management platform.
• Schedule, organize, and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to guide client conversation for clarity and productivity.
• Communicate with clients on a regular basis, including weekly or monthly calls to review campaign performance, recommending omni‑channel marketing strategies and campaign optimizations.
• Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests.
• Oversee forecasting, invoicing, scope management, and overall account profitability while ensuring financial performance aligns with agency goals.
• Maintain and improve account profitability through effective forecasting, resource planning, scope…