Consultant; NYC Job New York New York USA,Marketing / Advertising / PR

Position: Consultant (NYC)
Location: New York

Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are looking for a Communications Consultant who has at least 3 years of strategic communications experience and is looking for their next opportunity in an exciting consultancy with a technology‑centric client base.

THE COMMUNICATIONS CONSULTANT ROLE

Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities. They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputizing for Directors and Partners when required.

RESPONSIBILITIES

OF THE CONSULTANT ROLE Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story

Working with client team leads to set the strategy and priorities for client work
Creating integrated communications plans to guide the execution of the agreed strategy
Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels
Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights
Tailoring the style and content of advice to meet the needs and expectations of individual clients
Confidently and transparently discussing AI‑enhanced work with clients and explaining value‑add
Going above and beyond the brief to suggest the most creative solutions

Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted

Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
Using AI for complex deliverables, applying advanced prompting techniques
Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice
Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation

People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop

Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms
Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback

Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis

Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team
Experimenting with, and implementing AI‑powered workflows that improve team efficiency and can be shared more widely

Contributing to a collaborative and inclusive work environment

Giving and receiving regular feedback to individuals at all levels in the firm
Actively seeking input or assistance from others and reflecting their contributions in the…