Client Partner

Client Partner

Location: Remote

Employment Type: Full - Time

Salary Range: $130,000 - $150,000

Incubeta is an AI-powered, end-to-end marketing agency that helps ambitious brands harness marketing as a driver of sustainable growth and long-term business success. We operate where marketing is often most disconnected—in the gaps between teams, partners, strategies, and technologies—turning complexity into coordinated action and measurable results.

Our proprietary Seamless approach and technology connect media, creative, data, and technology into one integrated system. By removing the barriers that typically separate planning, production, activation, and measurement, we help brands unlock greater performance, efficiency, and profitability from their marketing investment. Established in 2001 and operating across 18 countries, we combine global reach with local expertise to help brands navigate an increasingly complex marketing landscape.

As a Client Partner, you will own one or more client accounts, or a portfolio of accounts, treating each as a business you are responsible for guiding, stabilizing, and growing over time. You are fully accountable for the overall health of the relationship and for ensuring our work consistently delivers meaningful business outcomes while strengthening Incubeta’s reputation as a reliable, accountable, and trusted partner.

Each Client Partner operates as the general manager of their client relationship. You will lead cross-functional teams across project management and specialist disciplines, holding the organization to a high standard of delivery quality that exceeds client expectations.

Operating with an entrepreneurial mindset, you will act as the voice of the client inside Incubeta. While this role does not carry a traditional sales mandate, you are accountable for the long-term commercial health and profitable growth of the relationship, with the autonomy to guide how Incubeta’s solutions evolve as client needs change.

Client Leadership & Strategic Advisory (30%)

• Relationship Management:
  Build and sustain long‑term partnerships, developing deep relationships with senior stakeholders and executive decision‑makers across the client organization.
• Strategic Advisor:
  Act as the primary strategic advisor clients turn to when complex business challenges arise, ensuring Incubeta remains aligned with their evolving priorities.
• Risk Mitigation:
  Proactively identify, address, and elevate account risks, challenges, and relationship dependencies early to maintain total trust and account stability.

Account Growth & Commercial Health (30%)

• Portfolio Strategy:
  Develop and advance comprehensive, long‑term account strategies and partnership roadmaps that ensure sustained financial health and profitability.
• Solution Expansion:
  Unlock the full potential of partnerships by identifying and advancing opportunities to expand client engagements across multiple Incubeta solutions and capabilities.
• Internal Alignment:
  Align cross‑functional internal teams around a clear account strategy and a shared client playbook to drive incremental revenue growth.

Innovation & Solution Shaping (20%)

• Market Insight:
  Anticipate where client organizations and their broader marketing strategies are heading, positioning Incubeta as a forward‑thinking industry leader.
• Offering Evolution:
  Bring forward innovative ideas, technologies, and modern ways of working that help shape how Incubeta evolves its core products and solutions.
• Advocacy & Thought Leadership:
  Fuel sales and marketing efforts by actively developing success stories, case studies, and co‑branded marketing opportunities derived from your portfolio.

Delivery Excellence & Team Leadership (20%)

• Cross‑Functional Management:
  Lead, coordinate, and mobilize cross‑functional delivery teams across project management, creative, data, and media disciplines.
• Operational Clarity:
  Ensure internal teams operate with total clarity around priorities, shared objectives, and accountabilities, establishing clear escalation paths.
• Team Stewardship:
  Foster a collaborative, highly coordinated, and supportive environment that prioritizes team…