Senior Manager, Campaign Management

Famehouse, a division of UMG, is seeking a driven individual to join our teams as a Sr Manager of Campaign Management. This role will work directly with artist teams to organize, manage, and execute a calendar of activity, collaborating with stakeholders across departments to see through the end‑to‑end delivery of an ecommerce campaign.

• Calendar and Timelines
  • Develop and manage a detailed campaign calendar, establishing key milestones and deadlines and communicating them clearly to all stakeholders.
• Cross‑Functional Team Coordination
  • Gather, organize, manage, and liaise with multiple cross‑functional team members including Store Management, Order Management, Inventory Management, Logistics, Production, and Marketing teams to ensure deadlines to meet launch dates.
  • Work closely with the Cross‑Functional Team to ensure that they have all pertinent information for store and product launches. Field all comments/amendments to ensure timely program launches.
• Stakeholder Approvals
  • Help coordinate review and approvals of key assets from artist management and internal stakeholders.
• International Coordination
  • Work with international teams to align campaign launches across different regions, ensuring a globally cohesive and timely execution.
• Storefront Management
  • Compile and track necessary logistical information for new product/program launches (SKUs, product titles, product descriptions, imagery, etc.).
  • Perform regular QA checks on active web stores to ensure proper shop functionality, marketing copy, and merchandising.
  • Proactively manage music and merchandise inventory levels across all stores and alert appropriate team members when product needs to be replenished.
• Reporting
  • Compile and provide various sales and inventory reports to relevant stakeholders as needed.
  • Occasionally assist in creation of eCommerce keynotes, presentations, and reporting as needed.
• General admin including meeting scheduling, expense reports, occasional travel booking.

• 1‑2+ year of relevant internship or full‑time work experience, preferably in music, entertainment, or eCommerce.
• Excellent communication and interpersonal skills (verbal and written).
• Meticulous attention to detail and follow through.
• Extremely organized with superior time management skills.
• Ability to multitask and prioritize under tight schedules while maintaining production of high quality work.
• Pro‑active in providing information to team members before they need it.
• Self‑accountability to follow‑through with proper consistent updates to stakeholders.
• Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google Docs.
• Experience with  and Shopify preferred, but not required.
• Experience with Photoshop is a plus, but not required.
• Strong interest in learning more about eCommerce Operations and eCommerce Marketing.

• Comprehensive medical, dental, and vision coverage.
• 100% coverage for out‑patient in‑network mental health services.
• Fertility coverage for eligible medical plan participants.
• Well‑being reimbursements for fitness classes, spa treatments, meal services, travel, and so forth (up to $720/year).
• Student loan repayment assistance and tuition reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• Flexible Paid Time Off (PTO) for exempt employees.
• 3‑weeks PTO for non‑exempt employees.
• 2‑weeks paid Winter Break.
• 10 company holidays (including Juneteenth and Well‑being Day).
• Summer Fridays (between Memorial Day and Labor Day).
• Generous paid parental leave for every type of parent.

This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer.

eCommerce

$53,770‑$90,000

The actual base salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.