Senior Account Executive, Social​/Digital

Praytell is a creative communications agency made up of strategic minds, spirited hearts and people with a strong instinctive recoil from anything remotely boring. We create culture-driven, integrated work that earns attention, sparks conversation and makes people… well, give a shit. But more than that, we’re a team of curious builders, thoughtful challengers and collaborative problem-solvers who believe the best work starts with a simple question: what if we?

What if we pushed the idea further? Solved the problem differently? Built something better?

Our work moves fast, evolves constantly and rarely fits neatly inside a box - which is exactly how we like it. The people who thrive here ask questions, chase ideas, spot opportunities and care enough to go beyond the brief. They don’t wait for a perfect roadmap or a tap on the shoulder - they’re energized by figuring things out, making things better and helping shape what comes next.

We hold ourselves to a high bar, but we’re not pretending to be a perfect agency filled with perfect people doing perfect work 100% of the time. We’re humans. Sometimes the work runs late. Sometimes the process is still being built. Sometimes there isn’t a policy, playbook or perfect answer for every little thing. What we do have is a genuine commitment to getting better - evolving how we work, support our people and build the kind of agency we want to be, together.

So that’s our promise to you. If curiosity drives you, ownership excites you and “what if we?” feels more like a life mantra than a question - we’d love to hear from you.

As an Senior Account Executive, Social/Digital, you will:

• Client Service
  • Start with "Yes":
    Approach challenges with optimism while identifying practical solutions that move work forward.
  • Spidey Senses in Tune:
    Anticipate client needs, flag potential risks early and proactively communicate solutions.
  • No Ego, No B.S.:
    Prioritize collaboration and results, approaching challenges with humility and a solutions-oriented mindset.
  • Trust & Transparency:
    Build client confidence through reliable execution, clear communication and consistent follow-through.
  • Sense of Humor & Short Memory:
    Navigate fast-paced environments with resilience, adaptability and a positive attitude.
  • Spirit of Partnership:
    Develop strong client relationships by taking ownership of day-to-day needs and delivering exceptional service.
• Account & Team Management Support
  • Brand & Business Expertise:
    Build a strong understanding of client businesses, industries and objectives across PR, influencer and social programs, bringing informed ideas to the team.
  • Time & Budget Management:
    Help track project timelines, budgets and scopes, proactively identifying potential risks or changes.
  • Workflow Coordination:
    Manage day-to-day project workflows across integrated teams to keep deliverables on track and ensure work moves efficiently.
  • Resource & Staffing Support:
    Accurately manage time in Harvest, flag utilization concerns and communicate upcoming resource needs.
  • Team Development:
    Support junior team members through day-to-day guidance, knowledge sharing and leading by example.
• Effective Communication
  • Client Correspondence:
    Serve as a trusted day-to-day client contact, managing routine communications, status meetings and follow-ups with confidence.
  • Written Deliverables:
    Develop polished client-facing materials, ensuring accuracy, clarity and alignment with strategic objectives.
  • Presentation Development:
    Contribute to presentations by developing clear narratives, incorporating insights and ensuring high-quality materials.
  • Presentation
    
    Skills:
    
    Present work streams, campaign updates and recommendations confidently in internal and client meetings.
• Strategic Planning
  • Research & Channel Audits:
    Conduct channel audits, competitive reviews and social listening, translating findings into actionable insights.
  • Audience & Platform Insights:
    Apply audience, platform and category knowledge to inform content recommendations and campaign planning.
  • Integrated Thinking:
    Contribute ideas that connect earned, influencer and social channels to support broader communications objectives.
• Creative Thinking
  • Trend & Cultural…