Group Account Supervisor

Job Description

At Remedy Edge NY, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists. We help brands, healthcare professionals, patients, and decision-makers get the edge on health through urgent thinking, creativity, and action.

We're Growing Our Team With Talent. Skill Matters, But How You Work Matters Just As Much. We're Looking For Team Members Who Are

• Relentless in the pursuit of better ideas, tighter creative, and more strategic thinking
• Respectful of the people behind every pitch, brief, timeline, concept, and shoot
• Remarkable in the standard they hold themselves to, knowing that average doesn’t move us forward

Because when health is on the line, every moment matters. And every edge counts.

Healthcare communications should reflect the realities of the people they're meant to reach. We're committed to building teams with diverse perspectives, experiences, and voices, because the best ideas emerge when everyone is heard. By embracing differences, we create stronger work that leads to more meaningful health outcomes.

Great work doesn't come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where they're most effective, whether that's in our NYC headquarters, at home, or alongside clients. With intentional meeting‑free time, seasonal flexibility, and modern ways of working, our team has the space to get the edge, their way.

Remedy Edge is a global healthcare communications network built to make creativity and technology a force for better health outcomes.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We question assumptions and push past what's expected. Our work is grounded in deep expertise across behavior, culture, channels, and innovation. The result is work that moves people from awareness to action, from delay to decision, and from possibility to progress.

Because getting the edge on health isn't a tagline. It's the standard we hold ourselves to every day.

Group Account Supervisors

Account Services

Group Account Supervisors (GAS) are responsible for overseeing complex Brand(s) with multiple work streams. They must be able to lead complex initiatives (strategic and executional) seamlessly with a mix of support and independence.

• Lead complex initiatives on large brands or multiple mid-size brands, including strategic and tactical initiatives
• Ensure pull‑through of Brand strategy on tactics and initiatives
• Be a teacher and mentor to junior staff and direct reports
• Work with your manager to “set the tone for the team”
• Run projects and initiatives end to end while supervising junior staff
• Manage your team’s SOW from creation, through completion
• Work with Project Management to ensure budget changes are communicated as appropriate to agency management and appropriate team members
• When appropriate, work to optimize established agency account procedures, including account files, approval process and status reports, and ensure team members follow them
• Learn to identify and act on organic growth opportunities
• Develop and sell recommendations to client(s) with cross‑functional team members and manager
• Monitor client business to identify opportunities for agency growth
• Ensure a high level of client satisfaction, by proactively identifying, escalating client issues and opportunities
• Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
• Monitor brand and projects in progress to ensure…