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Account Omni-Channel Manager

Job in New York, New York County, New York, 10261, USA
Listing for: Brobston Group LLC
Full Time position
Listed on 2026-07-24
Job specializations:
  • Marketing / Advertising / PR
    Marketing Strategy, Product Marketing, Account Manager, Retail Marketing
Salary/Wage Range or Industry Benchmark: 110000 - 145000 USD Yearly USD 110000.00 145000.00 YEAR
Job Description & How to Apply Below
Location: New York

Summary

The Account Omni-Channel Manager will support the Sephora account by driving strategic and commercial growth across brick-and-mortar and e‑commerce channels. This full-time, New York–based role (four days per week onsite) requires strong cross‑functional collaboration, program execution, and project management to ensure timely product launches, promotions, and 360° brand activations.

Responsibilities
  • Support development and execution of the annual Sephora business plan, including launch strategy, promotional calendar, assortment priorities, and growth drivers.
  • Align brick-and-mortar, e-retail, launch timing, and promotional cadence with internal and Sephora partners to deliver a seamless omni‑channel experience.
  • Prepare and present strategies, business analyses, and recommendations for leadership reviews and internal meetings.
  • Own trackers, calendars, launch timelines, and activation recaps to ensure initiatives are executed on time and communicated to field and internal teams.
  • Coordinate cross‑functional readiness for commercial activations (digital, visual merchandising, education, field) and act as day‑to‑day partner to Sephora teams for issue resolution.
  • Manage in‑store and event budgets, monitoring reconciliation and alignment with approved spend.
  • Analyze retail sales and post‑launch performance, provide sell‑out insights, and monitor competitive and market activity to inform recommendations.
Requirements
  • 5-7 years of relevant experience in sales, account management, trade marketing, or commercial functions.
  • Experience in prestige beauty, luxury, retail, or consumer goods strongly preferred;
    Sephora experience a plus.
  • Strong analytical skills with advanced proficiency in Microsoft Excel and PowerPoint.
  • Proven project management and organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
  • Excellent written, verbal, and presentation skills and strong interpersonal ability to build effective relationships across internal and external partners.
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