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Director of CRM, Loyalty & Subscriptions
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-25
Listing for:
Confidential
Full Time
position Listed on 2026-07-25
Job specializations:
-
Marketing / Advertising / PR
CRM Systems & Management, Digital Marketing
Job Description & How to Apply Below
Location: New York
Confidential, a fast-growing global D2C startup, is seeking a Director of CRM & Retention to own lifecycle marketing across email, SMS, and customer journeys. You’ll drive repeat purchases, lift lifetime value, and transform CRM into a consistent revenue channel.
You’ll lead end-to-end flows, own the loyalty program, and partner with product, data, and brand to scale segmentation, offers, and timing while building a rigorous testing culture in a hybrid NYC-based role.
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