Sr. Manager, Intranet & Communications Tools

Location: New York

## Sr. Manager, Intranet & Communications Tools Apply locations:
New York, New York, USA (Corporate Headquarters) time type:
Full time posted on:
Posted Todayjob requisition :
JR10313

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen.

We’re always on a journey to becoming our best, but you can count on this:
Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Senior Manager, Intranet & Communications Tools is accountable for the strategy, governance, and evolution of the company’s intranet and related employee-facing communication platforms. Sitting within the Communications team, this role ensures the intranet serves as the primary digital front door for employees—delivering clear, timely, and engaging content that supports culture, alignment, and productivity. This role partners closely with Communications leadership, HR, and business stakeholders to deliver clear, timely, and compelling messaging aligned to company priorities, culture, and employee experience.

Supporting enterprise initiatives and day-to-day communications, the Senior Manager ensures best use of channels, technology remains updated, innovative, and tracks key performance indicators. This role requires strong platform understanding, project management, and stakeholder engagement skills, with a focus on driving employee understanding, alignment, and engagement.
** Key Responsibilities
** Intranet Strategy & Ownership
* Own the roadmap, and day-to-day leadership of the enterprise intranet as a core communications channel.
* Drive continuous improvement based on employee needs, analytics, and feedback.
* Work cross functionally to evolve tech and ways of working strategies that engage Store Employees as Tech changes.

Content & Editorial Leadership
* Define intranet content strategy, editorial standards, and governance models.
* Partner with Communications, IT, HR, and business leaders to ensure high-quality, relevant, and timely content.
* Ensure content is engaging, inclusive, accessible, and aligned with the company’s voice and brand.

Stakeholder Partnership
* Partner with HR, IT, leadership teams, and cross-functional stakeholders to support communication needs and key initiatives.
* Advise stakeholders on best practices for internal communications, messaging, and channel strategy.
* Build strong relationships to effectively manage input, feedback, and alignment. Manage community of content and document owners.
* Oversee the creation, management, and awareness of a centralized repository of technology enablement resources (how-to guides, etc.)
* Troubleshoot system and data inconsistencies to ensure accuracy of metrics and functionality.

Channel Management & Optimization
* Support management of internal communication channels, including intranet and email distribution.
* Ensure content is published accurately and in a timely manner across platforms.
* Use analytics and feedback to continuously improve communication effectiveness and reach.

Project Management & Operations
* Manage multiple communication projects simultaneously, ensuring timelines and deliverables are met.
* Coordinate cross-functional inputs and approvals to ensure efficient execution.
* Maintain strong attention to detail and quality control across all deliverables.
** Required Qualifications
*** 7+ years of experience in internal communications, digital communications, or employee experience.
* 5+ years in a role managing enterprise-scale platforms.
*…