Senior Account Executive, Client Services

SALARY: $65,000 - $75,000

Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations.

LOCATION: New York (Hybrid)

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Founded in 2015 by You Tuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.

As an Official Global Marketing Partner of Tik Tok, You Tube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, Shark Ninja, Google, Nike, Disney, and Coca-Cola.

Senior Account Executive, Client Services

Account Director, Client Services

As the Senior Account Executive, you will be working within the Client Services team. In this exciting role you will be working directly with some of our most high profile clients and social platforms. The Senior Account Executive plays a key role in building and maintaining our relationships with creators, bringing the best client service to our clients.

• Be part of one of the fastest-growing Global influencer marketing agencies
• The chance to learn from and knowledge share with the global teams
• Joining the business at a time of growth and expansion in the NA (North America) region

• Met the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure.
• Familiarized yourself with key processes: Particular reference to our internal campaign trackers, sourcing, and creator selection processes.
• Learned our key systems: Reference to Slack, Google Workspace, IQ Data, and Waves.
• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves.

• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns.

• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.

• Independently manage defined campaign work streams from creator sourcing and contracting through content approval, launch, payment and reporting
• Support/manage campaign timelines and pacing, proactively identifying risks, communicating potential impacts and recommending solutions before deadlines are affected
• Own day-to-day creator and talent-management communication for assigned campaigns, maintaining strong relationships and ensuring expectations, deliverables and deadlines are clear
• Lead creator research, vetting, sourcing, outreach and negotiations within approved campaign parameters, escalating commercial or contractual exceptions appropriately
• Maintain accurate campaign information across Waves, Tik Tok One, campaign trackers and other applicable data sources, performing quality-control checks throughout execution
• Review creator concepts and content against the campaign brief, approved creative direction, contractual requirements,…