Optichannel Engagement Manager

Job Title:

Engagement Manager

Location:

Remote Company:
Pharma

ForceIQ Inc.

Job Type: Full-time, Exempt

About Us:

We are a team of experienced life sciences marketing, strategy, digital marketing pioneers, and technologists striving to revolutionize marketing, sales, and clinical trial recruitment for pharmaceutical and biotechnology companies.

Our Mission at Pharma

ForceIQ Inc. is to make HCP marketing and clinical trial recruitment in the pharmaceutical industry more efficient and effective by building the industry’s only TRUE Omnichannel platform with Next Best Action for personalized HCP engagement.

Position Overview:

We are seeking an experienced Engagement Manager with a minimum of 5 years of experience in strategic marketing. The ideal candidate will be responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role requires a dynamic leader who can collaborate across departments and inspire a team to achieve marketing goals. Engagement Manager will report to the Director of Optichannel Engagement.

• Key Responsibilities:
  
  Client Management & Engagement
• - Establishing and maintaining strong, collaborative relationships with clients, becoming a trusted advisor.
• Deeply understanding client requirements and challenges to tailor brand marketing solutions effectively.
• Providing strategic thinking and actionable recommendations toto brand marketing clients when designing and implementing customized optichannel marketing HCP/DTC engagements
• :
  
  Maintaining proactive and high-quality communication with clients throughout the project lifecycle.
• Develop strategic optichannel media plans, and manage the media acquisition and deployment process for client engagement
• Ensuring client satisfaction by delivering high-quality work and addressing any concerns.

• Overseeing all aspects of client projects, from planning and evidence gathering to analysis and report delivery.
• Work with identified internal and external stakeholders to drive desired outcomes.
• Developing project plans with clear timelines and deliverables, and managing projects to stay on time and within budget.
• Ensuring the quality and accuracy of all project deliverables.
• Identifying potential risks and developing mitigation strategies.
• Liaising with vendors to recommend programs, contracted programs, timely data deliveries.

• We value experience with pharmaceutical or biotech companies, marketing agencies, creative agencies
• Experience managing multiple clients and broad scope of deliverables required
• Technical Proficiency:
  Familiarity with broad AI/ML concepts and trends and their application in the life sciences marketing space, along with experience using CRM systems and other engagement platforms.

• Required:
  
  Proficient in Microsoft Excel, Microsoft PowerPoint, Google Suite
• Experience with Project Management

• Accountability and ownership over your work
• Strong attention to detail
• Excellent communication and verbal skills
• High-level problem solving & strategic thinking to drive business development opportunities

• 5 Minimum of years of experience in marketing, with a proven track record in strategic planning and execution.
• Master's degree in life sciences field, or MBA preferred
• Experience working in the health-tech industry preferred.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.