Account Coordinator

• Support Account Managers in the day-to-day management of client relationships and projects
• Participate in client meetings, internal meetings, brainstorms, project briefings, and status calls
• Prepare meeting agendas, presentations, status documents, and client-facing materials
• Take meeting notes and distribute recaps, action items, responsibilities, and next steps
• Coordinate projects from initial brief through planning, production, execution, and wrap
• Track timelines, milestones, deliverables, approvals, and outstanding action items
• Coordinate with Strategy, Creative, Production, and other internal teams
• Manage client feedback and communicate updates to internal teams
• Identify and proactively flag timing, communication, or deliverable issues
• Create and maintain project documentation, files, folders, templates, and trackers
• Coordinate calendars, meetings, presentations, and internal reviews
• Assist with estimates, purchase orders, invoices, budget trackers, and financial documentation
• Support project wrap-up, reporting, case studies, and client recaps
• Support onsite event execution and client experience during live events and activations
• Travel as needed for client projects and activations

• Prior experience as an Account Coordinator, Project Coordinator, Marketing Coordinator, or similar client-facing or project-based role
• Experience in experiential marketing, advertising, events, communications, hospitality, or another creative industry preferred
• Strong written, presentation, organisational, and communication skills
• Experience supporting client relationships or working as part of a client services team
• Strong attention to detail and ability to manage deadlines across multiple projects
• Comfortable working with presentations, spreadsheets, project trackers, and collaborative project management tools
• Agency experience preferred
• Experience with luxury, lifestyle, hospitality, beauty, technology, or consumer brands is a plus
• Ability to work onsite for events and travel as needed
• Highly organized, detail-oriented, and dependable
• Able to manage multiple projects, deadlines, and competing priorities
• Proactive, self-motivated, collaborative, resourceful, and solutions-oriented
• Comfortable interacting professionally with clients and senior internal team members
• Able to take direction, ask questions, flag issues, and adapt as project needs evolve
• Strong judgment and accuracy in client-facing communication
• Interest in experiential marketing and growth within an Account Management career path

Demonstrates strong organizational and communication skills while managing client relationships and project coordination. Proficient in preparing client-facing materials and tracking project timelines and deliverables across multiple projects.

• Client Relationship Management
• Project Coordination
• Experiential Marketing
• Presentation Development
• Attention to Detail

• Project Management
• Budget Tracking
• Meeting Coordination
• Document Preparation
• Timeline Tracking

• Strong Communication
• Organizational Skills
• Proactive Problem Solving
• Collaboration
• Dependability

• Experiential Marketing
• Advertising
• Client Services
• Hospitality
• Creative Industry

• Project Management Tools
• Spreadsheets
• Presentation Software