Senior Manager, US SME Sales Collateral

• Own and evolve the field collateral strategy and roadmap, translating business and product priorities into impactful field marketing
• Lead end-to-end development, governance, and execution of collateral in partnership with Sales, Product, Legal, and Compliance
• Develop strategy for field collateral related to Amex product launches and refreshes, including B2B products and solutions
• Drive adoption and measurable business impact of field collateral across target audiences
• Evolve performance measurement to inform future investment and optimization
• Manage external agency partners to deliver high-quality, compliant field marketing materials
• Lead cross-functional execution by managing timelines, dependencies, approvals, risks, and executive communications
• Lead and develop a Sr. Analyst and Marketing Operations Analyst, directing execution, prioritization, and deployment of updates and enhancements
• Ensure 100% availability of assets within the Field Resource Center
• Serve as Collateral SME across the broader GLAMM organization
• Lead and enhance MCM operational governance processes, including record retention, standard operating procedures, control updates, operational workflows, and risk management initiatives

• Bachelor's Degree
• 5+ years of relevant experience
• Strong project management skills and attention to detail
• Ability to independently move multiple projects forward in parallel
• Collaboration and influencing skills across multiple business units and stakeholders
• Excellent communication skills across written mediums, presentations, and training sessions
• Strong executive presence and ability to communicate effectively with all levels of management
• Growth mindset, proactive approach, and comfort acting with autonomy
• Team-player mentality
• Significant marketing strategy, content development, and partnership management experience
• Proven analytical and strategic thinking skills related to content development
• Employment eligibility to work with American Express in the United States; visa sponsorship is not available
• Field support experience is a plus
• People leadership experience is a plus

Demonstrates expertise in field marketing strategy, collateral development, and project management, with a strong focus on collaboration and communication across diverse teams. Proven ability to lead and mentor teams while driving measurable business impact through effective marketing initiatives.