Campus Undergraduate Summer Internship – Marketing, Global Commercial Services

• Conduct market, competitive, and customer research to uncover insights that inform creative marketing strategy and future enhancements to the customer experience
• Analyze customer feedback and market trends to support the development of marketing content and messaging for commercial audiences
• Contribute ideas for marketing campaigns and customer engagement strategies designed to drive business growth and deepen customer relationships
• Document end-to-end marketing processes, identify improvement opportunities, and help prioritize future enhancements
• Collaborate with cross-functional teams including Product, Analytics, Technology, Legal, Compliance, and other key stakeholders
• Prepare presentations, reports, and recommendations that communicate findings and support decision-making

• Currently enrolled in a full-time bachelor’s degree program
• Bachelor’s degree candidate with an expected graduation date between December 2027 and June 2028
• Demonstrated interest in commercial payments and marketing
• Strong analytical and problem-solving skills
• Ability to distill complex concepts or problems into clear insights and recommendations
• Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies
• Ability to collaborate and build strong relationships with leaders, colleagues, and cross-functional partners
• Strong project management skills and attention to detail with the ability to manage multiple priorities
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely
• Demonstrated resilience, proactive mindset, and willingness to challenge the status quo and drive continuous improvement
• Proficiency in analytical and presentation tools, including MS Excel and Power Point
• Experience using AI tools such as ChatGPT or Microsoft Copilot to enhance research, analytics, problem solving, and productivity
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Demonstrates strong analytical and problem-solving skills to inform marketing strategies and enhance customer experiences. Proficient in collaboration with cross-functional teams and effective communication of insights through presentations and reports.

• Analytical Skills
• Project Management
• Customer Research
• Collaboration
• Presentation Skills

• Market Research
• Customer Feedback Analysis
• Marketing Content Development
• Data Analysis
• Process Documentation

• Problem-Solving
• Attention to Detail
• Intellectual Curiosity
• Resilience
• Proactive Mindset

• Commercial Payments
• Customer Experience
• Marketing Strategy
• Cross-Functional Collaboration
• Continuous Improvement

• MS Excel
• Power Point
• AI Tools
• ChatGPT
• Microsoft Copilot