Manager, Affiliate Communications

Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families. Planned Parenthood Action Fund is the advocacy and political arm of PPFA. For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a Manager of Affiliate Communications. This job reports to the Senior Director of Health & Affiliate Communications in the Communications and Culture division of PPFA. The communications department provides all of the external media, press, and messaging work for the organization and Planned Parenthood affiliates.

The Manager, Affiliate Communications will be responsible for supporting affiliate communications work, including developing and implementing communications strategies to elevate Planned Parenthood’s health care delivery in health centers across the country, education programs and outreach, and providing guidance and strategy for crisis communications. This role will collaborate closely with Planned Parenthood affiliates as well as departments across the Communications & Culture division, including Brand, Research & Insights, Content Innovation, and other Communications teams, to deliver expert media and messaging trainings and workshops;

crisis communications and rapid response assistance; and support of affiliates’ execution of 360 communications campaigns.

The person in this role will be responsible for driving strategy to elevate the profiles of affiliate spokespeople — including providers, educators, patient storytellers, and more — in national media; training spokespeople in media and message guidance; strategically responding to breaking news; helping formulate strategic plans and initiatives to better support affiliate communications staff; and providing materials, guidance, and executing work in support of affiliates.

The person in this role will also work closely with PPFA’s Global Safety & Security, Care & Access, and Advocacy Research teams to help monitor and assess threats to the Planned Parenthood brand and support affiliates in their responses.

• Support, advise, and execute work in support of Planned Parenthood affiliates as they implement communications strategies to advance access to sexual and reproductive health care services and education programs, and promote health equity.
• Manage monthly affiliate communications calls, as well as affiliate media staff and senior affiliate communications staff listservs.
• Scope, create, and conduct regular and timely messaging trainings and workshop series for national and affiliate staff members, including outreach and collaboration with subject matter experts from other teams.
• Work closely with Global Safety & Security (GSS), Advocacy Research, Health Care Operations, and Litigation & Law teams to monitor and assess threats related to safety and security, health care delivery, staffing, and operations.
• Develop messages and communications strategies to protect Planned Parenthood’s brand and reputation amid ongoing challenges.
• Collaborate with Data Strategy & Analytics (DSAG) and Health Care Operations teams to regularly synthesize affiliate data for use in communications materials and media outreach.
• Provide affiliates with expert guidance and feedback on crisis communications plans, responses, and materials, as well as support reactive rapid response to breaking news.
• Manage and promote the Affiliate Communications Space on the Intranet, including contributions from other CNC departments.
• Coordinate with PPFA Communications, Brand, Research & Insights, and Content Innovation staff to develop and execute strategic 360 communications plans to promote Planned Parenthood affiliates’ work as a trusted provider of sexual and reproductive health care, health…