Community Engagement and Communications Manager

Salary

The City of New York Office of the Mayor’s compensation package includes a competitive market salary, equity for all full-time roles, and exceptional benefits. Our cash compensation range for this role is $85,000 - $95,000.

The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions.

The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office’s community engagement and communications efforts. This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration. The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office’s work.

The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs.

The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs. This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives.

The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives. The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement.

• Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City.
• Coordinate and support community meetings, listening sessions, public events, and outreach initiatives.
• Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates.
• Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers.
• Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts.
• Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings.
• Maintain outreach tracking systems, stakeholder contact lists, and engagement reports.
• Collaborate with internal teams on strategic initiatives, public education efforts, and special projects.
• Support rapid response communications and stakeholder coordination during time-sensitive issues when needed.

• Exercise sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director.
• Coordinate across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities.
• Provide strategic, tactical, and project management support across the Office as priorities evolve.
• Perform additional responsibilities as assigned to support the mission.