Associate, Client Strategy

Join Shop My – Powering the Future of Digital Marketing

Shop My is transforming e-commerce by building the infrastructure for human‑led curation  help brands run performance‑driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted taste makers and authentic recommendations. Shop My recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At Shop My, you're building the future of human‑led commerce for the world's best brands, taste makers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you're excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we'd love to meet you.

We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of Shop My’s focus, and will play a crucial role in our growth, scale and success. As a Client Strategy Associate, you’ll work closely alongside Client Strategy Managers as a key contributor to brand account health — executing on deliverables, building relationships, and helping drive retention and success for our brand partners.

• Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow‑through, and proactive communication with brand partners.
• Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
• Maintain accurate and up-to-date account data and documentation.
• Support strategic projects across the organization and maintain project timelines.
• Collaborate with other Associates to share best practices and drive efficiency.

• Working directly with innovative brands and helping them succeed.
• Fast‑paced, collaborative environments where no two days look the same.
• Supporting a team that's scaling a best‑in‑class client experience.
• Being part of the evolving creator economy and building something category‑defining.

• Bachelor’s Degree.
• 1–3 years in account management, project management, or other client‑facing roles.
• Prior experience in a client‑facing or account support role preferred.
• Proficiency in Google Suite and Zoom.
• Highly organized with strong attention to detail.
• Excellent written and verbal communication skills.
• Adaptability to evolving brand needs and priorities.
• Team player who's ready to step in wherever needed.
• Comfort working with performance data to track trends and communicate insights to brand partners.
• Familiarity with creator economy, influencer, or affiliate marketing a strong plus.
• Identify and implement AI‑driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.

• Remote startup experience.
• Ability to execute under tight deadlines and urgent requests.
• Familiarity with Salesforce.

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

$70,000 – $85,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. Shop My is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of Shop My receives equity on top of cash compensation!

Our teammates are provided benefits such as:

• Medical & Dental Coverage at 70%
• Equity in Shop My
• Flexible PTO
• 14 weeks of parental leave
• Wellness & Social Stipend
• Technology Stipend
• Learning & Development Stipend
• 401k program (3% automated contribution from Shop My!)
• Wellhub Membership
• Company retreats
• Opportunity to monetize your influence – all employees build out a Shop My page!
• Birthday PTO
• Brand new NYC HQ office