Director of Commerce

Overview

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United Masters is building a marketplace that connects artists, brands and fans, empowering artists to earn and grow. The company has built a music distribution service that puts artists first, allowing up-and-coming artists to distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of United Masters’ music distribution platform and its deep ties to brands, United Masters enables independent artists and change-makers to grow and earn unlike any other platform.

The United Masters team includes musicians, marketers, engineers, and storytellers with backgrounds from You Tube, Sound Cloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work with Translation, our in-house creative advertising agency, to forge innovative partnerships.

This role sits on the Commerce team, reporting to the Head of Commerce, and works closely with the Director of Label Services. You will collaborate with the Sr. Manager of Commerce to support the growth and evolving needs of the Commerce department, and you will be expected to work across both artist and label services functions. This is a hybrid role with 4 days in the office and 1 day remote.

• Manage the commerce function within both the Artist & Label Services offerings, acting as a central resource for all commerce-related needs and opportunities.
• Own and drive commerce strategy to maximize streaming revenue, audience engagement, and DSP visibility for both artist and label clients.
• Serve as the primary point of contact for key DSP partners (Apple Music, Amazon Music, Spotify, You Tube Music), overseeing account relationships, securing editorial placements, play listing, and marketing opportunities.
• Collaborate directly with artists and labels to refine and execute streaming marketing plans, ensuring strong performance and visibility across DSPs.
• Support clients in building and strengthening their relationships with streaming platforms, ensuring effective communication and issue resolution as needed.
• Develop and implement streaming strategies that align with rollout plans and marketing strategies, ensuring the commercial success of frontline releases as well as catalog.
• Stay up-to-date on the latest trends and developments across streaming services, and provide strategic insights to artists and labels to enhance their digital presence.
• Represent United Masters' Commerce department in client meetings, acting as a key resource for clients, and helping resolve any commerce related issues.
• Work closely with the Head of Commerce and Director of Label Services to support the growth and needs of the Commerce offering to label clients, while aligning with overall business objectives.
• Manage and collaborate with the Sr. Manager of Commerce across strategy and needs for our artist and label clients, as well working closely on Commerce department needs and growth.
• Co-manage the team coordinator with the Sr. Manager of Commerce.
• Work cross-functionally with internal teams (marketing, artist relations, product, and more) to align commerce strategies with broader company goals, specifically supporting the Commerce, Artist Services and Label Services divisions and their growth.

• Deep expertise in the music streaming ecosystem, with a strong understanding of commerce strategies and DSP best practices.
• Proven ability to manage relationships with key DSPs, ensuring effective communication and securing editorial, play listing, and marketing opportunities.
• Strong analytical skills, with the ability to interpret streaming data and apply insights to improve label commerce strategies.
• Excellent communication skills, with the ability to collaborate across departments and with external partners.
• Creative problem-solving skills, with a strong ability to think strategically about streaming and digital marketing initiatives from both a label and artist perspective.
• Proven track record in ideating, implementing and executing commercial marketing strategies and campaigns.
• Experience with educating labels and artists on best practices and streaming strategies to set them up for long term success and growth.

• 6-8 years of experience in Commerce, Streaming, Digital Sales, Partner Relations, and/or Digital Account Management at a music distribution company or record…