Content Designer

• Evolve how Atria sounds across the app, portal, emails, notifications, and every digital surface a member touches
• Participate in design reviews and collaborate closely with product and design as flows take shape
• Raise opportunities for structure, sequencing, or language to help members understand what they need to know or do
• Adapt the brand voice for guidelines, voice frameworks, and reusable content that help scale and contextualize information
• Maintain content systems and a content library including test-result descriptions, lifestyle guidance, and wearables integration context
• Collaborate with content, product, design, engineering, legal, and operations to align product language with Atria communications
• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner
• Create and maintain email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO website content
• Use AI tools responsibly by writing prompts, editing outputs, and building content-system guardrails
• Coordinate with clinicians and specialists across multiple medical disciplines to ensure accurate, accessible in-product language

• 5-7 years of content design or UX writing experience on consumer-facing digital products, with a portfolio showing systems ownership — including shipped copy as well as the guidelines and patterns behind it
• A track record of contributing to or maintaining content systems at scale: voice frameworks, pattern libraries, or documentation that other people adopt and use
• Experience in health care, health technology is preferred, or another regulated, high-stakes industry, where precision and plain language matter and where getting either wrong has real-world and sometimes regulatory consequences
• Working knowledge of how LLMs generate and can distort language, and hands‑on experience using AI tools in a content workflow without letting them erode voice or exactness
• Comfort holding a single brand voice across very different moments — a lab result, an onboarding screen, a scheduling reminder
• Judgment about what needs clinician, legal, or compliance review, and the discipline to route it there

Demonstrates expertise in content design and UX writing for consumer-facing digital products, with a strong focus on maintaining brand voice and content systems. Proficient in collaborating across disciplines to ensure clarity and compliance in communication.

• Content Design
• UX Writing
• Content Systems Management
• Health Care Experience
• AI Tools Proficiency

• Content Strategy
• Voice Frameworks
• Pattern Libraries
• SEO Content Creation
• Email Template Design
• Clinical Judgment
• Regulatory Compliance
• Digital Product Language
• Content Library Maintenance
• Onboarding Documentation

• Collaboration
• Judgment
• Adaptability
• Attention to Detail
• Communication

• Health Technology
• Regulated Industry
• Consumer-Facing Products
• Plain Language
• High-Stakes Communication

• AI Tools
• Content Management Systems
• Digital Communication Platforms