Post Sale Account Manager

Role:
Account Manager, Post-Sale

The Account Manager, Post Sale serves as the operational lead and post-sale project manager for AMP Media campaigns across video podcast, branded content, social, and talent-led programming. Acting as the campaign COO, this person ensures flawless execution, on-time delivery, and alignment across all internal and external teams.
This role centers on project management, client communication, and campaign execution
— not media planning, sales strategy, or reporting. The ideal candidate is highly organized, collaborative, and committed to delivering exceptional client experience and creative outcomes.

• Campaign Execution & Project Management
• Oversee all post-sale campaign components, managing timelines, milestones, and deliverables across internal departments.
• Serve as the primary liaison for all creative assets (e.g., logos, brand style guides, talent materials), excluding media tagging and trafficking (handled by the Planning & Campaign Management team).
• Coordinate with AMPs internal production, corporate graphics, talent teams to ensure creative deliverables meet brand and platform standards.
• Lead weekly internal status meetings to track deliverables, identify blockers, and ensure campaign progress for all high touch campaigns.
• Maintain organized project documentation, timelines, and communication threads.
• Client & Agency Communication
• Act as the main point of contact for clients and agencies post-sale, managing all communications related to creative execution, approvals, and deliverables.
• Build strong relationships with clients and agencies by providing proactive updates, solutions, and clear timelines.
• Manage client expectations and ensure alignment across all project elements.
• Cross-Functional Collaboration
• Partner closely with internal teams — including Sales Planning, Creative, Production, and Ad Operations — to ensure all campaign elements are delivered accurately and on schedule.
• Participate in internal and external calls to provide executional updates and ensure all stakeholders are informed of next steps.
• Branded & Custom Content Coordination
• Manage the creation and approval process for branded integrations, talent-based executions, and social content.
• Coordinate live event integrations or other custom campaign activations.
• Business Reviews & Client Deliverables
• Support the preparation and coordination of Quarterly Business Reviews (QBRs) for high-priority (“white glove”) clients alongside Account Executives.
• Collect and organize creative recaps and learnings for client-facing deliverables.
• Note:
  
  Campaign performance reporting remains the responsibility of the Planning/Campaign Management team.

• 3-5 years of experience in account management, client services, or project management within media, marketing, or creative production.
• Strong client-facing and communication skills, with proven ability to manage multiple stakeholders.
• Exceptional organizational and time-management skills, with attention to detail and follow-through.
• Experience managing creative deliverables (audio, social, video, branded content).
• Familiarity with digital advertising and content production processes.
• Proficiency in project management or collaboration tools (e.g., Asana, Airtable, Smartsheet).
• Positive, team-oriented, and adaptable in a fast-paced, high-growth environment.
• Interest in Sports is a plus

The base salary compensation range for this role is $67,000 to $85,000. Final compensation for this role will be determined by various factors such as a candidates’ relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance,…