Amazon Account Manager

About The Role

Steve Madden is seeking an Amazon Account Manager to own the commercial performance of an assigned brand portfolio — Steve Madden Women's, Madden Girl, Betsey Johnson, Anne Klein, Blondo, Dolce Vita, or Steve Madden Kids. This is a focused, hands‑on role for someone who understands Amazon at the account level, manages their brands with a P&L mindset, and partners closely with the Marketing Manager and BI Analyst to drive outcomes.

You own the account relationship, the commercial strategy, and the results. Execution lives with you — not an agency.

• Own the Amazon P&L for an assigned brand portfolio; manage revenue, sell‑through, and inventory performance with a clear line of sight to profitability
• Build and execute the seasonal account plan; align assortment, promotional calendar, and marketing investment with brand priorities and Amazon's platform cadence
• Lead the joint business planning relationship with Amazon Vendor Managers; negotiate promotional placements, co‑op funding, and expanded selection commitments
• Develop and present seasonal recaps and forward‑looking plans to the Director; flag risks and opportunities before they become surprises

• Own the new item setup process for assigned brands; work within a defined internal calendar where bottlenecks have been compressed and approvals are structured
• Maintain catalog integrity; manage variations, content updates, and listing health — with automation tools and agency support handling routine maintenance
• Partner with the Junior BI Analyst on SKU‑level performance data; use sell‑through, glance views, and conversion metrics to inform assortment decisions

• Work in lockstep with the Marketing Manager on campaign timing, content readiness, and promotional strategy for assigned brands
• Ensure PDPs are optimized before media scales; own the content quality of your brand portfolio and brief central marketing on asset needs with clear specs and deadlines
• Coordinate Prime Day and seasonal event readiness for assigned brands; align inventory, promotional setup, and media timing across internal and agency teams

• Own the weekly performance view for assigned brands; monitor sales, traffic, glance views, conversion, and ad spend — and act on what the data shows
• Use the reporting infrastructure built by the BI Analyst and Director; contribute to it by flagging gaps and requesting the metrics you actually need to manage the business
• Deliver post-event recaps within 5–7 business days; be in the data during events, not waiting for an agency summary

• 2–5 years of Amazon Vendor Central or Seller Central account management experience; familiarity with item setup, catalog management, PO processing, and Vendor Manager relationships
• Commercial instincts; you understand how account decisions connect to P&L outcomes and you manage your brands with a profitability lens, not just a task list
• Strong organizational skills and high output; you manage multiple brands simultaneously, hit deadlines, and maintain quality without constant direction
• Collaborative working style; you partner closely with marketing, sales, and BI counterparts — you do not operate in a silo
• Clear communicator; you elevate the right issues at the right level, write clean internal briefs, and represent your brands credibly in leadership conversations
• Bias for action; you find a way forward, do not wait to be told what to do next, and bring solutions rather than status updates
• Located in or able to commute to the New York Metro area; on‑site presence required

• Experience in footwear, accessories, or fashion;…