Account Executive, Social​/Digital

The Opportunity

As an Account Executive, Social/Digital, you will:

• Client Service
  • Start with "Yes":
    Approach every challenge with curiosity, optimism and a solutions-oriented mindset.
  • Spidey Senses in Tune:
    Stay attentive to client and team needs, proactively flagging questions, risks or opportunities.
  • No Ego, No B.S.:
    Be collaborative, dependable and focused on delivering great work as a team.
  • Trust & Transparency:
    Build trust through reliable follow-through, thoughtful communication and attention to detail.
  • Sense of Humor & Short Memory:
    Embrace feedback, adapt quickly and maintain a positive attitude in a fast-paced environment.
  • Spirit of Partnership:
    Build strong relationships with teammates and clients through responsiveness, accountability and exceptional service.
• Account & Team Management Support
  • Brand & Business Knowledge:
    Build a strong understanding of clients, their industries and campaign objectives across social, influencer and earned media.
  • Project Coordination:
    Support timelines, budgets and project plans, helping ensure work is delivered on time and within scope.
  • Workflow Management:
    Coordinate day-to-day tasks across teams and help keep projects moving efficiently.
  • Resource Management:
    Accurately manage time in Harvest and communicate workload or bandwidth concerns.
  • Team
    
    Collaboration:
    
    Support teammates, contribute ideas and continuously build new skills through feedback and collaboration.
• Effective Communication
  • Client Correspondence:
    Support day-to-day client communications, meeting notes and follow-ups with professionalism and accuracy.
  • Written Deliverables:
    Draft polished client-facing materials, including agendas, status reports, social copy and presentations.
  • Presentation Support:
    Assist in developing presentations and confidently share updates during internal and client meetings.
• Strategic Planning
  • Research & Social Listening:
    Conduct research, competitive reviews and channel audits to uncover insights and opportunities.
  • Audience & Platform Knowledge:
    Apply platform best practices and audience insights to strengthen campaign recommendations.
  • Integrated Thinking:
    Contribute ideas that support integrated social, influencer and earned media programs.
• Creative Thinking
  • Trend Spotting:
    Monitor platform updates, cultural moments and emerging trends to identify opportunities for brands.
  • Content Ideation:
    Contribute creative ideas for social content, campaigns and real-time activations.
  • Influencer Support:
    Research creators and influencer opportunities that align with campaign goals.
  • Brainstorm Participation:
    Bring curiosity, creativity and fresh thinking to team brainstorms.
• Program Execution
  • Social Media Management:
    Support day-to-day publishing, content calendars and platform management while ensuring accuracy and quality.
  • Community Management:
    Monitor and engage with online communities, helping brands build meaningful relationships through timely, on-brand interactions.
  • Content Creation:
    Write social copy and capture or edit social-first content to support always-on and campaign work.
  • Influencer Coordination:
    Support creator outreach, approvals, logistics and reporting.
  • Cross-Functional Collaboration:
    
    Partner with creative, strategy, analytics and account teams to execute integrated campaigns.
• KPI, Merchandising & Reporting
  • Performance Monitoring:
    Track campaign performance and identify emerging trends and insights.
  • Reporting:
    Help develop client reports and summarize key performance takeaways.
  • Optimization:
    Contribute recommendations to improve content and campaign performance over time.

Beyond the role itself, we’ve built a place that genuinely shows up for its people - and that comes through in how we think about benefits and the overall employee experience. We offer a…