Sr. Manager, Social Strategy

Senior Manager, Social Strategy

This is a hybrid role that is to be based out of our NYC office

We drive intelligent growth for ambitious businesses and leading brands. Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities. To give our clients that advantage, we put an insights-driven operating system at the core of our design, go-to-market and digital experience solutions. Material clients make smarter growth choices because they can see clearly how and when to take the shots that count.

Together, we connect consumer intelligence with customer demand generation to build lasting, profitable relationships.

We are seeking a Senior Manager, Social Strategy to lead the development of audience-centric social strategies that help brands earn relevance, build community, and drive business impact in an increasingly connected and culture-driven landscape. In this role, you will bring deep expertise across social platforms, audience behavior, content strategy, and cultural intelligence to uncover opportunities for brands to show up in meaningful and authentic ways.

You understand that effective social strategy lives at the intersection of consumer insights, brand values, platform dynamics, and culture. By connecting these elements, you will help brands create content ecosystems that resonate with audiences, inspire engagement, and strengthen long-term brand affinity. As a core member of the team, you will partner closely with Creative, Insights, Analytics, Media, and Client Services to translate audience needs, emerging trends, and social behaviors into actionable strategic recommendations.

You are equal parts strategist, storyteller, and trusted advisor, with a passion for helping brands navigate the evolving social landscape and identify the conversations, communities, and cultural moments that matter most. The ideal candidate brings a strong point of view on how social can drive brand growth through purposeful content, community engagement, creator and influencer ecosystems, and culturally relevant storytelling.

They are energized by turning insights into strategic frameworks that help brands build deeper connections with people, earn attention in crowded feeds, and create lasting relevance beyond individual campaigns.

• Executive Client Leadership & Presentation:
  Act as the primary strategic client lead, driving client relationship growth and presenting high-impact decks directly to Director, VP, and executive-level client stakeholders.
• Social-First Strategy:
  Develop social-first strategic frameworks grounded in audience insights, cultural relevance, and brand positioning. Define how brands can authentically participate in conversations, communities, and moments that matter, establishing a clear role for social in driving audience engagement and brand growth.
• Audience & Content Ecosystem Mapping:
  Identify audience motivations, behaviors, and unmet needs to develop platform-specific content strategies. Define audience segments, content pillars, engagement approaches, and creator opportunities that build relevance and foster ongoing community participation.
• Insight & Trend Translation:
  Synthesize social listening, consumer research, performance data, and emerging cultural trends to uncover actionable opportunities for brands. Translate insights into strategic recommendations that strengthen audience connection, cultural resonance, and market differentiation.
• Strategic Narrative & Storytelling:
  Distill raw data, research, and channel mechanics into executive-ready narratives and actionable business recommendations.
• Measurement & Optimization:
  Establish social KPIs and measurement frameworks that evaluate channel performance and quantify social's contribution to broader marketing and business outcomes. Develop and present performance reporting that translates data into compelling narratives, actionable insights, and strategic recommendations.
• Cross-Functional Marketing Expertise:
  Bring a strong understanding of paid media and related digital marketing channels to develop more effective social strategies and recommendations. Partner seamlessly with cross-functional teams and contribute to adjacent planning and activation efforts as needed, while serving as the primary strategic lead for social.
• Client Advisory & Workshops:
  Serve as a day-to-day strategic advisor to clients,…