Global Integrated Marketing Programs Lead

Global Integrated Marketing Programs Lead

New York Office

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, Whats App, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall
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We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

Aircall is looking for a Global Integrated Marketing Programs Lead to lead the strategy and orchestration of our highest-priority global marketing programs.

Reporting directly to the VP of Marketing, you will be the senior individual contributor responsible for turning major product launches, category moments, events, and brand priorities into cohesive global programs. You will connect the brief, audience strategy, messaging, content, creative development, channel activation, regional rollout, and performance readout into one accountable program.

This is not a traditional project management role. You will help shape the strategy, make tradeoffs, establish the operating model, and align Product Marketing, Brand, Content, Demand Generation, Marketing Operations, Data, regional teams, and external partners around shared goals.

The ideal candidate can move comfortably between executive-level strategy and detailed execution — bringing clarity to ambiguity, resolving dependencies, and ensuring that Aircall’s most important marketing priorities land consistently across markets and channels.

• Own the strategy, planning, and cross-functional execution of Aircall’s highest-priority global integrated marketing programs.
• Translate company and marketing priorities into clear program strategies, audiences, narratives, channel plans, regional activation models, and measurable goals.
• Lead programs from initial brief through development, launch, regional rollout, performance analysis, and post-program optimization.
• Establish program scope, milestones, owners, budgets, dependencies, decision rights, and success metrics.
• Create integrated briefs that align Product Marketing, Creative, Content, Demand Generation, Regional Marketing, Marketing Operations, Data, PR, events, and external partners.
• Ensure every channel and regional activation contributes to one coherent customer experience rather than operating as a collection of separate tactics.
• Partner with regional teams to translate global strategies into locally relevant programs while protecting the core message and creative platform.
• Identify risks, resolve competing priorities, and drive timely decisions across senior…