Business Strategy Manager-Vice President

Job responsibilities

• Lead annual, quarterly, and monthly planning cadences for Engagement and Product Marketing.
• Partner with leadership to prioritize work by business impact, capacity, and dependencies.
• Co-manage the Marketing Intake forum, including intake processes and decision documentation.
• Lead the team engagement and education forums, including town halls, quarterly learning, new hire events, and team engagement.
• Oversee the program management portfolio, including leader communications, platform implementations, and enablement.
• Manage finance forecasting and budget tracking to align resources and monitor expenditures.
• Run operational forums by managing agendas, materials, notes, and documentation.
• Coordinate business reviews, executive presentations, and cross line of business forums.
• Build partnerships with Brand, Finance, Data and Analytics, Marketing Center of Excellence, Communications, and Human Resources.
• Define and govern key performance indicator frameworks and scorecards, including targets and reporting.
• Deliver performance insights, drive operational excellence, develop a direct report, and lead special projects end to end.

• Bachelor's degree in Marketing, Advertising, Communications, Digital/Technology, or Business (or equivalent experience).
• 7 years of experience leading complex cross-functional initiatives in marketing, product marketing, product, strategy/ops, or related environment.
• Demonstrated ability to operate effectively in a highly matrixed organization and drive alignment without direct control over resources.
• Strong strategic planning and program/project management expertise; ability to run multiple work streams simultaneously under tight timelines.
• Excellent executive communication skills (written, verbal, and presentation).
• Strong analytical and problem-solving skills; comfort with KPI design, performance reporting, and translating data into action.
• Strong interpersonal and influencing skills; ability to build trust quickly and maintain productive stakeholder relationships.
• Comfort with ambiguity and shifting priorities; sound judgment and bias for action.
• Recognized as a collaborative partner who elevates team effectiveness.
• Advanced proficiency in PowerPoint and Excel, plus experience leveraging AI-tools to drive effectiveness and efficiencies.
• Experience leading cross-functional work across marketing, product, analytics/data, and channel teams in a matrixed environment.

• Experience in a large-scale consumer marketing organization, financial services, or other regulated environments.
• Experience with omnichannel lifecycle journeys, including mobile, web, email, text messaging, push, in-app, and paid media.
• Experience building playbooks or operating models that enable teams to self-serve and scale best practices.
• Demonstrated ability to coach and mentor others in structured problem solving and experimentation methods.
• Ability to operate hands-on in the details while maintaining an executive-level perspective and narrative.
• Deep customer empathy and curiosity; consistently acts as voice of the customer and never settles for "good enough".

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in…