Senior Director, Account Management - Integrated Commerce

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.

Which means we're untethered from any specific medium or method... we go where ideas will work best.

We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella. Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3

Share. Our capabilities span the full customer journey from creative and experience to Commerce and CRM through specialized practices like ConnectedCRM and Publicis Commerce Group.

Publicis Digital Experience (PDX) is seeking a dynamic Sr. Director, Account Management to lead and support integrated omnicommerce and shopper marketing campaigns for our high-profile CPG account!

In this role, you will combine your deep understanding of traditional brand marketing, shopper marketing, and retail media with your exceptional client management skills to help develop account strategy and drive the execution of the overall vision for account success. Working in direct partnership with the client and alongside executive account leadership and cross-functional retail media, brand, marketing, sales, and insights teams, you will manage and drive the implementation of strategic plans for client omnicommerce campaigns, ensuring that the brand is properly represented across all retail partners, all goals and expectations are clearly defined, and client business goals are both met and exceeded.

PLEASE NOTE:
This is a hybrid role and will require onsite engagement an average of 3 days/week. All candidates should be commutable to southeastern Connecticut and available to work in a hybrid capacity.

• Serve as a key point of contact between clients and PDX while collaborating with senior leadership to establish and expand a broader client partnership.
• Independently drive projects from brief to execution with the internal team and client, properly translating and communicating key information while managing team workflow/deadlines and demonstrating category and brand expertise.
• Provide strategic support to executive account leadership in the development and implementation of strategic omnichannel marketing plans (including brand, shopper, and retail media) that meet or exceed client objectives and drive tangible business results.
• Manage client expectations to ensure alignment and clarity in all work processes, details, and deliverables, proactively anticipating and resolving potential issues.
• Support and assist in the development and implementation of strategic omnichannel marketing plans, including brand, shopper, and retail media, that meet or exceed client objectives and drive tangible business results.
• Work with executive account leadership to identify and pursue new business opportunities as well as additional revenue streams within existing clients.
• Partner…