Director - Internal Communications

Sound Cloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, Sound Cloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, Sound Cloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time.

Sound Cloud is looking for a Director of Internal Communications to lead the strategy and execution of our global internal communications program. Based in New York, this role will partner with senior leadership and teams across the company to strengthen how Sound Cloud informs, engages, and connects our global workforce.

A key priority for this role will be leading the successful migration and launch of Sound Cloud’s next-generation intranet. You will serve as the communications and program lead for a large, cross-functional team spanning People & Culture, IT and Cybersecurity, Brand, Communications, Finance and Sound Cloud’s Webflow owners. You will establish the project’s governance and roadmap, align stakeholders, oversee content strategy and migration, and drive employee adoption of the new platform.

This role is crucial to fostering a strong culture of collaboration, inclusion, and connectivity by ensuring employees have timely access to clear, useful, and engaging information.

If you are a strategic leader, skilled storyteller, and experienced change communicator who is passionate about creating a best-in-class employee experience, and you know how to bring complex, cross-functional programs from strategy through implementation, keep reading.

Key Responsibilities:

• Develop and oversee a comprehensive internal communications strategy serving employees across Sound Cloud’s global offices, including New York, Los Angeles, Berlin and London, setting the strategic direction in close partnership with the executive team
• Lead Sound Cloud’s intranet migration from planning through launch and adoption, including platform governance, stakeholder alignment, information architecture, content strategy, content auditing and migration, testing, training and ongoing optimization
• Serve as the central program lead for a cross‑functional intranet working group spanning People & Culture, IT, Brand, Finance and more, establishing clear roles, milestones, decision‑making processes and accountability
• Partner with technical and business stakeholders to ensure the new intranet meets employee needs while aligning with Sound Cloud’s brand, security, privacy, accessibility and operational requirements
• Partner with Chief of Staff to produce agenda, content, and coordination of speakers for internal events, including monthly company‑wide All Hands
• Counsel executives and senior leaders on communications that provide employees with clarity, context, and connection to Sound Cloud’s business priorities
• Identify and manage opportunities to elevate Sound Cloud and its executives through relevant industry awards and recognition programs, including developing and submitting compelling nominations
• Oversee Sound Cloud’s internal editorial calendar, delivering timely communications related to company strategy, People initiatives, organizational change and workplace culture
• Align internal messaging, employee experience and employer branding with Sound Cloud’s mission, core behaviors and product positioning
• Partner with the Talent Acquisition team to develop employer‑branding strategies that position Sound Cloud as a best‑in‑class employer and help attract a diverse pool of candidates on Linkedin, Glassdoor and beyond.
• Manage and…