Marketing Administrator

Marketing Administrator

Mandarin Oriental New York is looking for a Marketing Administrator to join our Sales Department.

Are you a master of craft?

Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool.

In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

The Marketing Administrator is responsible for assisting the Director of Commercial Strategy, the Director of Marketing and the Marketing Manager in all matters relating to public relations, e-commerce, advertising, collateral, direct mail, promotions and other marketing communications.

Communications/PR and Marketing

Admin to DOCS, DOM and Marketing Manager for marketing, communications and PR related work including scheduling meetings, meeting minutes, travel coordination, expense reports, responses to donation requests, preparing presentations, scanning/copying, filing, etc.

Responsible for the compilation and archiving of press clippings including the creation of clip books and broadcast compilation DVDs

Assist with the preparations for journalist visits, spa appointments, reservations site tours, photo shoots, coverage tracking and journalist follow-up

Assist with package development and liaising with other departments regarding package components

Assist in the preparation of monthly reports and Mar Comm meetings notes

Manage media and influencers database, as well as comp forms and reservations templates for these stays

Assist with press release development and distribution.

Responsible for press kit inventory, restock and compilation; or any other hotel circulated collateral.

Oversee, input and track monthly check book

E-Commerce

Assist Marketing Manager to monitor and track MONYC’s social media efforts of the hotel under the supervision of the DOC and PR/E-Commerce Manager

Assist in the development of email marketing campaigns.

Assist in creating digital marketing campaigns

Coordinate and prepare the monthly internet/social media reports.

Advertising

• Under supervision of DOC, liaise with ad representatives regarding media schedules and placements
• Oversee advertising schedules/deadlines and coordinate the production of advertisements in a timely manner

Collateral Production

• Point person with production houses and/or graphic designer on all production schedules
• Ensure collaterals and Direct Marketing Materials are printed and issued in time to secure needed business
• Assist with writing and proofreading all Hotel, Spa and F&B written collaterals
• Collate all necessary materials for printing
• Ensure all collaterals are updated and current with regular audits and tracking
• Ensure adherence…