Account Manager, Social

Game Seven Agency, an Excel Sports Management Company, is a full service creative and experiential agency that lives for sport, music and culture. From the biggest moments to the smallest details, we pride ourselves on being in the know and building relationships that matter, for brands that matter.

Our team is comprised of creatives, strategists, producers, designers, project managers, influencer managers, filmmakers, volunteers, activists, ballplayers, hype beasts, social media moguls, runners, mixologists, party promoters, hip-hop elitists, show-bingers, hot-take havers, vintage t-shirt collectors, fitness fanatics, pet parents, plant parents, human parents, and general good time havers.

Clients include Hennessey, Nike, Jordan, Spotify, Meta, Instagram, Tik Tok, Amazon, Timberland, Oakley, Footlocker, Chime, Fanatics, Bleacher Report, Uninterrupted, and more.

Game Seven Marketing is an Equal Opportunity Employer (EOE).

OVERVIEW: As an Account Manager, you are a client partner and project manager responsible for keeping digital, social, and content work organized, aligned, and moving forward from brief through delivery. You translate client and strategic direction into clear project plans, manage interconnected work streams and deliverables, and coordinate cross-functional teams to ensure work is delivered on time, on budget, and to a high standard.

You work in close partnership with Account Leadership, taking ownership of assigned projects and work streams within the broader direction of the client business. You bring strong organization, proactive communication, and attention to detail - anticipating needs, identifying risks early, and creating the structure teams need to deliver high-quality digital and social work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Digital, Social & Project Management

• Manage assigned digital, social, and content projects and work streams from brief through delivery, ensuring deliverables, timelines, responsibilities, and budgets remain aligned.
• Translate briefs and strategic direction into detailed project plans, timelines, asset matrices, and clear next steps.
• Coordinate cross-functional teams across Social, Strategy, Creative, Design, Content Production, Talent, Media, and other disciplines to keep work moving efficiently.
• Manage content calendars and deliverable trackers across platforms, maintaining visibility into asset requirements, status, deadlines, and dependencies.
• Drive creative development workflows including briefing, internal reviews, client feedback, revisions, approvals, production, and final delivery.
• Track dependencies across organic social, paid media, talent, partnerships, production, and platform requirements, flagging potential issues early.
• Manage shifting priorities and real-time needs with appropriate urgency while maintaining clarity around broader timelines, scope, and deliverables.
• Proactively identify project risks, recommend solutions, and exercise sound judgment around when decisions require alignment or escalation to Account Leadership.

Client Partnership & Communication

• Manage day-to-day client communication across assigned projects, working within the broader relationship and strategic direction established by Account Leadership.
• Develop a strong understanding of the client's business, audience, brand, digital ecosystem, and broader marketing objectives.
• Translate client feedback into clear, actionable direction for internal teams.
• Lead project status updates and planning conversations, ensuring clients have visibility into progress, upcoming decisions, and key milestones.
• Maintain close alignment with Account Leadership on client priorities, emerging needs, risks, and opportunities, ensuring project decisions support the broader client relationship.
• Contribute ideas and observations that strengthen digital and social recommendations and connect execution to broader client objectives.
• Anticipate client needs and identify opportunities to improve the work or overall client experience.

Content, Partner & Platform Coordination

• Build working knowledge of major social and digital platforms, emerging formats, creator ecosystems, and changing consumer behaviors.
• Partner with Social, Creative, and Strategy teams to ensure content plans reflect platform requirements and opportunities.
• Maintain strong working relationships with internal specialists and external partners to support efficient delivery.
• Develop project scopes, staffing approaches, budgets, timelines, and workplans in partnership…