Account Manager, Communications; Integrated

At Clarity, we serve as a global consultancy driving growth for B2B tech organizations. Led by experienced communications professionals, we align strategy, markets, and execution to transform ambitious targets into real commercial success.
With international offices across London, NYC, Amsterdam, and Sydney, our global team of over 100 experts guides leadership teams through critical growth moments across enterprise technology, fintech, cybersecurity, and healthtech sectors.
Since launching in 2006, we adapt and deliver integrated communications, marketing, search, and creative programs that establish long-term competitive advantage for pioneering tech brands.

We are looking for a stellar Account Manager to join our New York office. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Our role is a fantastic opportunity for hands-on experience, mentorship, and exposure to a variety of projects. You'll get to develop your skills and advance your career in a supportive, hybrid work environment. Join us at Clarity, and become part of a team dedicated to driving growth, enhancing reputations, and making a meaningful impact!

What you’ll do:

• Act as point of contact and relationship manager between our clients and our team, building strong client relationships all while gaining a deep understanding of their business and communications needs
• Write and execute communications plans and oversee the strategic direction for key client accounts
• Work closely with the senior team to identify growth opportunities to help our clients achieve their goals, supporting expansion of new service offerings
• Take part in supporting new business pitches/proposals and prepare briefs, proposals and decks for existing clients
• Manage the onboarding and kick off processes for key new accounts and projects
• Proactively identify and look to solve potential issues or blockers and act as an escalation point for client concerns or troubleshooting
• Take part in agency life, including joining Clarity initiatives, supporting and driving peer-group proposals, attending team socials and generally ‘joining in!’

The successful candidate will:

• Have a minimum of two years’ experience working with B2B technology brands within agency or in-house, including enterprise software across HR, Marketing, and Business Management
• Have a passion for all things technology
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive mindset, and an ability to work with clients and colleagues from around the world
• Have proven superior communication skills, both verbal and written
• Have strong organisational and time management skills
• Be a team player

Growing your career

We invest in your growth, because when you thrive, so does Clarity. That's why we offer:

• Clarity Academy: continuous learning and development, built into your day-to-day
• Global mentoring: guidance and support from experienced voices across our network
• Career progression: clear paths to grow, wherever you want to go
• AI tools: access to Claude, as well as other enterprise AI platforms, giving you the support to move faster and focus on the work that matters
• Global peer groups: connect and learn alongside colleagues across our offices worldwide

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Health Insurance via Tri Net: Get the care you need when you need it.
• Enhanced Family Leave: Welcom…