Strategist, Communications Platforms & Operations

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

• Approximately 1–4 years of experience in communications, content operations, marketing operations, project coordination, or a related field
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments, timelines, and dependencies with guidance
• Strong written and verbal communication skills, with the ability to produce clear, accurate, and consistent communications
• Familiarity with content-management systems, mass communication tools, project-management platforms, or similar enterprise systems
• Ability to work collaboratively across teams and elevate risks appropriately
• Interest in communications technology, measurement, workflow improvement, and AI-enabled tools
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

• Bachelor's degree in Communications, Business, Journalism, English, or a related field

Supports the editorial calendar and content operations processes that keep Moody's communications moving efficiently from brief through distribution.

• Maintain accurate information for assigned content series and campaigns, including production stages, timelines, dependencies, reviewers, distribution dates, and channel requirements
• Track content as it moves from brief through production, review, approval, and distribution; follow up on outstanding inputs and flag potential delays or conflicting timelines
• Coordinate routine handoffs between the Editorial and Channel Strategy team, creative and design teams, external communications, and other partners, escalating blockers that require senior intervention
• Maintain intake templates, briefing materials, channel trafficking guidelines, production trackers, and related operational resources in accordance with established processes
• Apply established currency signals and content-management requirements, flag retrieval or retention issues, and support remediation activities related to enterprise search and content accuracy
• Support the development and coordination of manager toolkits for major communications and ensure assigned communications clearly identify their purpose, audience, priority, and required action
• Prepare calendar information and materials that support coordination across internal, external, and partner channels, and track agreed amplification activities
• Use approved AI, automation, and workflow tools to improve personal productivity and support consistent execution of routine communications processes

The Communications Platforms and Operations team sits within Corporate Affairs and is responsible for the editorial calendar and content operations backbone that keeps Moody's communications moving efficiently from brief through distribution. The team partners closely with the Editorial and Channel Strategy team, creative and design teams,…