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Director, CRM & Lifecycle Marketing

Job in New York, New York County, New York, 10261, USA
Listing for: The Hut Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications
  • Management
Salary/Wage Range or Industry Benchmark: 170000 - 230000 USD Yearly USD 170000.00 230000.00 YEAR
Job Description & How to Apply Below
Location: New York

THG (The Hut Group) is seeking a Director, CRM & Retention in New York to own end-to-end lifecycle marketing across email, SMS, app, web, and direct mail. You will lead a high-impact team, drive first‑party data strategy, and ensure cohesive, data-driven experiences across owned and paid channels.

As a senior leader, you will own loyalty programs and Subscribe & Save, build cohort analytics, and partner with marketing, data, and product teams to optimize retention and CLV.

The Director, CRM & Lifecycle Marketing position in the Marketing & Media, Management & Operations field is open for applications.

We are currently recruiting a Director, CRM & Lifecycle Marketing for our team in New York, NY, United States.

This is an excellent role to take on the Director, CRM & Lifecycle Marketing role at The Hut Group.

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