Community Partnership Liaison

Job Description

DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Community Partnerships establishes and manages partnerships with community-based organizations, advocates, and others engaged in benefits enrollment and case management for DSS clients and applicants.

Under the general direction of the Community Partnerships Manager, with wide latitude for independent initiative and decision-making, the Community Partnerships Liaison manages relationships with community-based partners working with low-income New Yorkers to access benefits and services provided by HRA, DHS, and other City agencies, as appropriate.

The Community Partnerships Liaison will:

• Manage a portfolio of community-based partner organizations working with low-income New Yorkers.
• Ensure that community-based partner organizations are enrolled in the latest benefits access technologies and that they have completed training.
• Represent DSS-HRA-DHS in external meetings and community forums held by community stakeholders.
• Convene small group meetings with external community-based partners to provide key agency updates, share best practices, troubleshoot common issues, and facilitate connections between community partners.
• Develop new tools to engage and secure buy-in from community-based partner organizations.
• Identify and design solutions to support interagency access to benefits.
• Facilitate workshops and user testing opportunities to provide community stakeholders with a voice in the design and development of technology and systems improvements.
• Provide direct support to special initiatives in government-community partnerships.
• Conduct presentations and facilitate workshops on HRA benefits and services.

Salary Range: $59,116.00 - $67,983.00

Work Location:

4 World Trade Center, New York, NY

Hours/

Schedule:

M-F, 9-5

Qualifications:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.