Outreach Coordinator

Overview

Harlem Children's Zone (HCZ) — a world‑renowned education and poverty‑fighting organization based in New York — seeks an enthusiastic, dedicated, and mission‑aligned Outreach Worker to join the Baby College Department.

The Outreach Coordinator will bring a passion for the HCZ mission: break the cycle of intergenerational poverty with comprehensive, on‑the‑ground programming that builds up opportunities for children and families to thrive in school, work, and life.

The Baby College is a program that addresses the needs of children between the ages of 0 through 3 and is a critical piece of our early intervention work. It is our goal to provide families with both a range of information and the support necessary to raise happy and healthy children who enter school ready to learn.

• Manage the Outreach team to recruit, retain, monitor, and provide case management for families
• Supervise the Outreach team to assess families' needs and develop and implement plans to meet those needs
• Acquire knowledge of various community‑based and governmental resources and refer families to and advocate for the acquisition of such resources on behalf of children and their families
• Provide supportive casework counseling (individual and family) and conduct home visits as needed
• Conduct ongoing assessments of the entire family to ensure that children are safe from imminent danger or harm
• Regularly audit case records of Outreach Workers and ensure case notes are current and appropriate actions have been scheduled or taken
• Manage the collection of data, such as surveys and other information collected by the Outreach team, to ensure accuracy and timeliness
• Coordinate and organize special events for our families (e.g., Lottery Enrollment, Health Fair, Baby Shower, Graduation)
• Participate in agency‑wide functions and project activities
• Plan and implement program community events
• Serve as a role model, consistently demonstrating HCZ's core values
• Perform other duties assigned

• Bachelor's degree with at least 2 years of supervisory experience
• 2+ years of supervisory experience
• 1+ years of outreach and program recruiting experience
• Experience dealing with urban underserved communities is needed
• Expert knowledge of the Harlem community and locations where parents are connected
• Must have excellent communication skills, both oral and written
• Demonstrate sensitivity, tact, and professionalism in dealing with others
• Bilingual speakers are desirable, including French, Spanish, and dialects of West African countries
• Ability to work evening and weekend hours
• Energetic and able to do heavy walking
• Ability to work Tuesday – Saturday

Workdays:
Tuesday – Saturday / Off Days:
Monday & Sunday

• Tuesday & Wednesday, 9 AM – 5 PM
• Thursday, 11 AM – 7 PM
• Friday, 9 AM – 5 PM
• Saturday, 8 AM – 4 PM
• Some flexibility during workdays may, at times, be required depending on department‑related events

As a member of the HCZ team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career advancement
• No‑cost health insurance
• Life insurance
• Short‑term and long‑term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional benefits (Discounts on flights, hotels, theme parks, concert tickets, andli>

The annual salary range for this position is $45,000–$55,000 per year with a comprehensive benefits package including employer‑covered health insurance. To be considered, interested applicants can apply directly through the job posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. HCZ is an EOE.