Chief Operations Officer; COO

Overview

To Proudly Go Inc. began with an idea to support the LGBTQIA+ community through donation partnerships with organizations working on queer issues that help build a better world today. We celebrate science fiction, like Star Trek, to show that through the generosity and compassion of the human spirit we can achieve a future where we can all succeed through unity and purpose, expand our knowledge, and improve the human condition.

Since March 1, 2021, we’ve raised over $15,000.00 for charity.

• 195+ events fostering community, joy, and queer visibility.
• $15,000+ donated to community-based charities.
• Nearly 80% of spending dedicated to programs and charitable work.
• Growing partnerships across LGBTQIA+, health, food justice, and youth empowerment sectors.
• Inclusive, welcoming spaces for connection, creativity, and support.

To Proudly Go Inc. is seeking a Chief Operations Officer (COO) to join our key personnel team and lead the organization’s business and operational functions. Reporting to the Chief Executive Officer (CEO), the COO functions as the organization’s chief business officer, overseeing internal operations, merchandise production and procurement, business practices, event operations, and volunteer management.

The COO works closely with all key personnel—particularly the CEO and Chief Financial Officer (CFO)—to ensure efficient operations, strong internal controls, and innovative solutions that meet the evolving needs of a fully volunteer-run nonprofit.

This role is well-suited for a collaborative, flexible leader who thrives in dynamic environments, enjoys building systems, and is motivated by community impact.

• Oversee day-to-day business functions and operational aspects of weekly and special events to ensure efficiency and mission alignment.
• Support innovation efforts by identifying and implementing solutions that fit the organization’s size, budget, and volunteer structure to improve business practices, operational systems, and internal workflows.
• Participate in biweekly management meetings and lead discussions related to the COO’s operational portfolio.
• Oversee and/or directly manage merchandise production, procurement, and inventory.
• Establish and maintain procurement and cash-handling procedures in collaboration with the CEO and CFO.
• Generate and maintain reports on merchandise costs, pricing, sales, and revenue.
• Support volunteer coordination, engagement, and operational readiness in collaboration with key personnel.
• Foster a collaborative, inclusive, and supportive volunteer culture.
• Perform additional duties as assigned by the Chief Executive Officer (CEO).

Time Commitment Approximately 20 hours per month.

Location New York City–based (hybrid / volunteer).

The ideal candidate brings a mix of experience, curiosity, and passion for service. While prior experience is helpful, we value commitment, growth, and collaboration just as highly.

• Retail or merchandise operations
• Finance or budgeting
• Marketing or graphic design
• Volunteer management or team leadership
• Operations, logistics, or nonprofit administration

• Passionate about serving LGBTQIA+ communities and mission-driven work.
• Strategic thinker and problem solver who enjoys building systems and improving processes.
• Creative, adaptable, and not afraid to take on unfamiliar challenges.
• Strong communication and collaboration skills.
• Team-oriented leader who values learning, professional development, and shared success.
• Comfortable working in a flexible, evolving, volunteer-run environment that balances structure with adaptability.

• Executive-level professional development in nonprofit operations and leadership.
• Training and networking opportunities with community leaders, creatives, performers, and partner organizations (as available).
• Access to ticket discounts for theatre and cultural events (including opportunities through partner programs, when available).
• Meaningful, empowering work supporting LGBTQIA+ communities and charitable causes.
• Opportunities to learn, grow, and innovate in a supportive, mission-driven environment.
• The chance to help shape a growing nonprofit with a visible and joyful community presence.

Interested candidates are invited to submit a résumé or summary of relevant experience (professional and/or volunteer) and cover letter.

To Proudly Go Inc. is an equal opportunity volunteer organization and encourages applicants of all backgrounds, identities, and experiences to apply.