Chart Room Specialist

Randalls and Wards Islands, New York, NY, USA

Posted Thursday, January 8, 2026 at 5:00 AM

As a Chart Room Specialist at one of our homeless shelters, you’ll be responsible for maintaining, updating, and organizing all client charts for use by members of our Social Services team and review by auditors from our funders and regulators.

Preparing new charts for new intakes and providing them to the appropriate Case Managers.

Pulling and preparing charts for day and evening case conferences.

Pulling and replacing charts as requested by HELP USA staff and outside auditors.

Ensuring that no charts are lost or misfiled.

Assisting with special projects as needed.

High School Diploma or equivalent OR equivalent experience and skills.

Computer literacy, particularly with Microsoft Office applications.

Strong organizational and administrative skills required.

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More !

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non‑profit homeless services providers and low‑income housing developers serving at‑risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.