Community Life Service Coordinator

Location: Far Rockaway

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life Community Life is TCBs place based model that provides stable housing as a platform for residents and neighborhoods to achieve success TCB communities are places of innovation that address some of the most significant challenges facing low income populations We engage residents in creating programs and build strategic partnerships with local stakeholders to maintain stable housing and create pathways to opportunities in six key practice areas youth development education workforce development health asset building and community engagement Position Description Reporting to the Director of Community Life for NYNJ the Community Life Service Coordinator CLSC develops and coordinates support services for residents of Beach 21st Apartments in Far Rockaway NY The service coordination will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other on site opportunities for residents and working one on one with residents to assist them in achieving their goals The CLSC is an integral part of the housing and property team and plays a critical role in the overall positive culture of the property for the enjoyment of its residents and the respect of its neighbors Housing stabilization health and wellness education workforce development financial literacy and youth development are areas of focus that will be delivered through referrals to quality local partners on site programing and individual coaching Community engagement and community building activities will be essential in order to create a sense of community and initiate a gateway to other support services The CLSC will work with each family to create a familyindividual success plan that will guide the support interventions and referrals needed by the familyindividual The familyindividual success plans ensure a resident centered approach to delivering resident services In addition the CLSC in collaboration with the Community Life Leadership team will track performance measures administer the annual survey develop a Community Success Plan and evaluate effectiveness of the partnerships to impact outcome measures This position has a requirement of five days a week in office Essential Functions Develop strategic partnerships with local service providers to bring on site programs or provide referral to off site program and services in the following CL outcome areas education youth development health workforce development financial stability and asset building Conduct an initial Resident Assets and Needs Assessment survey to all households and a Community Life Questionnaire annually

Initiate strategic relationships with other local service providers and stakeholders

Build relationships with residents to better understand their needs and aspirations and connect them with the local resources and opportunities

Develop Community Success Plan a strategic plan that is updated annually which includes strategic activities and partners necessary to impact CL outcomes

Conduct new welcome orientations for new residents

Create consistent outreach and communication with residents including newsletters flyers telephone calls and door knocking

Use of TCBs data collection system CL Connect to document services provided to residents and outcomes achieved

Align initiatives with the outcomes mission and goals of TCB Community Life Participation and coordination of resources around Watch List issues such as housekeeping and money management for late rent payers

Participate in ongoing professional and property management development

Manage administrative tasks required for securing and executing contracts or Memorandum of Agreements with providers and partners to carry out on site programming

Recruit and lead volunteers to assist on the site Attend trainings and continue education opportunities offer by the Community Life Leadership team Attend weekly meetings with Community Manager and site team

Keep Community Manager and CL Director appraised of issues affecting residents Effectively partner with SCAP to support ESHII resident

Manage the execution of Hillside View and Parkside View grant agreements budgeting and reporting

Other duties and responsibilities as requested

Knowledge

Skills and Abilities

Ability to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and services

At least 2 years experience working within or across the NYC HRA One Stop Office Capable of building and maintaining positive relationships with a wide variety…