Volunteer Coordinator​/NYREACH

Company Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program.

Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

Essen Health Care is seeking a highly organized and community-driven Volunteer Coordinator to oversee and expand volunteer engagement initiatives across our healthcare network. This role will focus on recruiting, onboarding, scheduling, and supporting volunteers who contribute to patient experience, community outreach programs, wellness initiatives, and healthcare support services throughout the Bronx and surrounding NYC communities. The ideal candidate is passionate about community impact, relationship-building, and healthcare operations, with strong communication and coordination skills.

• Recruit, interview, and onboard volunteers for clinical and non-clinical initiatives
• Coordinate volunteer schedules across departments, events, and outreach programs
• Maintain volunteer records, documentation, attendance, and compliance requirements
• Conduct volunteer orientations and ongoing training sessions
• Serve as the primary point of contact for volunteers and community partnerships
• Collaborate with leadership, providers, operations teams, and HR to identify volunteer needs
• Assist with organizing health fairs, community events, wellness campaigns, and outreach initiatives
• Track volunteer engagement metrics, participation, and program effectiveness
• Ensure all volunteers follow HIPAA, confidentiality, and organizational policies
• Support NYReach, IMG pathways, mentorship programs, and community engagement initiatives as needed
• Develop strategies to improve volunteer retention and satisfaction
• Create presentations, flyers, and communications related to volunteer initiatives

• Bachelor’s degree preferred in Healthcare Administration, Human Resources, Communications, Public Health, Social Work, or related field
• 2+ years of experience in volunteer coordination, healthcare administration, recruiting, community outreach, or program coordination preferred
• Strong interpersonal and organizational skills
• Experience coordinating multiple schedules and priorities in a fast‑paced environment
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite and scheduling systems
• Experience with healthcare or nonprofit environments preferred
• Bilingual Spanish preferred

• Community engagement and relationship-building
• Event planning and coordination
• Public speaking and presentation skills
• Social media/community outreach experience
• Ability to work independently and collaboratively
• Passion for serving underserved communities

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.