Program Manager

Location: New York

Cypress Hills Local Development Corporation(CHLDC) has an opening for (1) Program Manager( to lead our commercial district organizing work in East New York on New Lots, Livonia, and Sutter Avenues in Brooklyn. The Program Manager will develop, design, and deliver commercial revitalization programs and services as part of CHLDC’s 3 year Avenue NYC Commercial Revitalization grant funded by the New York City Department of Small Businesses Services (SBS).

Avenue NYC grants strengthen community-based development organizations (CBDOs) to carry out commercial revitalization programs in low- and moderate-income (LMI) communities.

Principal Duties:

Provide organizing and support to the Merchants Association of East New York to fulfill its mission.

Engage community stakeholders regarding needs and vision of the Merchants Association of East New York.

Work in partnership with the MAENY and CHLDC leadership to develop and implement various commercial revitalization projects that will address the needs identified by the local stakeholders.

Plan, develop, implement and evaluate commercial revitalization programs including but not limited to merchant organizing and engagement, business support and retention, public space activation and management, and commercial district marketing and promotion;

Assess neighborhood conditions and needs by gathering and analyzing commercial district data through a rigorous district needs assessment process;

Develop communication materials for local businesses, residents, and other stakeholders highlighting events or relevant services and programs;

Facilitate conversations with a wide range of stakeholders on a range of complex issues and projects that impact the community. ;

Build community partnerships through meetings and attendance at community events, including; special events, precinct council meetings, community board meetings;

Liaise regularly with multiple City agencies including SBS, NYCHA, DOT, FDNY, NYPD, DSNY, and others to leverage resources and acquire the necessary support for projects and initiatives;

Engage community stakeholders and partner organizations in designated commercial corridor efforts;

Track and measure program metrics and impact;

Participate in a series of cohort trainings focused on professional development and commercial revitalization best practices;

Connect local stakeholders to additional economic development resources offered by the City of New York;

Demonstrate commitment to leadership development, community building, and community organizing as strategies for social change.

Other tasks as assigned.

Position Requirements :

Bachelor’s Degree in Urban Planning, Business Management, Social Work/Community Organizing, or related fields.

Two or more years of experience with commercial revitalization, community nonprofits, community- based planning and organizing, and/or neighborhood development issues;

Familiarity with East New York.

Commitment to engaging diverse constituents in low- and moderate-income communities;

Be interested in understanding the different perspectives and needs of diverse community stakeholders.

Strong aptitude for interpreting data and data trends;

Demonstrated ability to develop and maintain strong relationships with governmental agencies, elected officials, non-profit organizations and other community groups;

Ability to coordinate and manage multiple tasks and projects simultaneously, and provide timely and clear updates to supervisors;

Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through;

Ability to complete tasks and projects with tight deadlines;

Demonstrate a passion and commitment to creating and maintaining strong, vibrant neighborhoods and commercial corridors;

An ability to be flexible and willingness to wear “multiple hats” if and when needed;

Flexible schedule with the ability to work some weekends and evenings, if needed;

High level of proficiency in Microsoft Office applications, including Word, Excel and PowerPoint;

Knowledge of successful community organizing, consensus and coalition building techniques and best practices;

Experience with and knowledge of…